J.B.A. Chevrolet

Best Mechanics I have always had a very pleasant experience when visiting the service department . Everyone has always been very helpful and I always get my questio I have always had a very pleasant experience when visiting the service department . Everyone has always been very helpful and I always get my questions answered and my concerns addressed . Great group of employees working there . More

The best car buying experience EVER!!!! Thank GOD Dennis Kane answered the phone when I called! I was in a pinch and needed a new car. I had some idea of what car or SUV I wanted. Dennis lis Thank GOD Dennis Kane answered the phone when I called! I was in a pinch and needed a new car. I had some idea of what car or SUV I wanted. Dennis listened to me and asked real, pointed and professional questions to help me best. He is an outstanding representative for J.B.A. and knows his craft as well as the vehicles. He took me step by step through this buying process while I was out of town even. When I got back he had done everything he said he would do and that day my SUV was ready! The woman in financing was remarkable as well. Dennis Kane made my experience an awesome one and I will always come back to him!!! More

Awesome experience Marty Stump is the best salesman I have ever worked with. He went above and beyond to make sure I got the best deal possible for my vehicle. He made s Marty Stump is the best salesman I have ever worked with. He went above and beyond to make sure I got the best deal possible for my vehicle. He made sure I was comfortable with all the features in the vehicle and answered all the questions I had. Awesome experience! Thank you Marty and JBA More

Sales an service on my 2018 Sales put in overtime to give my family what we needed an can afford an service Cindy took the time to see that what was ordered was done in a timely Sales put in overtime to give my family what we needed an can afford an service Cindy took the time to see that what was ordered was done in a timely manner More

Very Good experience buying a new truck I found the truck I wanted online - JBA Chevrolet website. Contacted JBA sales and spoke to James who was very helpful. James explained everything I found the truck I wanted online - JBA Chevrolet website. Contacted JBA sales and spoke to James who was very helpful. James explained everything up front with no surprises. The following day I drove from the Eastern Shore to JBA and a few hours later I left with a new truck. The process went very smoothly and quick. I feel I got a very good deal. Very Please. More

2019 ZL1/1LE Sales people are nothing special my experience was I wanted to purchase a vehicle that wasn't in stock so they found vehicle and their starting point Sales people are nothing special my experience was I wanted to purchase a vehicle that wasn't in stock so they found vehicle and their starting point on pricing was 71k roughly. The vehicle that they found was a vehicle that I had already contacted that particular dealer about and that dealers starting point was 63k for vehicle. So apparently I walked in with a big sign on me that said stupid and uninformed More

Worst service ever Made a evening appointment (4:30) because of work. When scheduled, told representative I needed an oil change, brakes (making noise) & air filter. G Made a evening appointment (4:30) because of work. When scheduled, told representative I needed an oil change, brakes (making noise) & air filter. Get there & waited 5 minutes to get service. Then told representative again that I needed brakes & air filter. After waiting 1 hour & 45 minutes they called my name just to tell me, I needed front brakes plus air & cabin filters. The only thing they did was the oil change. I was so pissed off. I told the representative that is what I made my appointment for. She said it takes 2-3 hours for brakes & they don’t do them in the evening. I waited almost 2 hours so I don’t understand why they couldn’t do them. Will never go back. More

Awesome buying experience I walked in and within a few hours I left with a new car!! Larry was my salesman and he was awesome. Being as tho my credit is the best he did everyth I walked in and within a few hours I left with a new car!! Larry was my salesman and he was awesome. Being as tho my credit is the best he did everything he can to get me into a new car and take my old one off my hands!! Thanks to the whole team!! More

Purchase of Subutban Absolutely a tremendous experience!!! They rolled out the red carpet and treated me like a King. All the personnel including but not limited to Tim B Absolutely a tremendous experience!!! They rolled out the red carpet and treated me like a King. All the personnel including but not limited to Tim Bentley and Dan Buckler were outstanding!!! More

Professional, Thorough Job The service representative, Cindy, was very professional and thorough. She checked the background of my service and gave an easy-to-understand explana The service representative, Cindy, was very professional and thorough. She checked the background of my service and gave an easy-to-understand explanation of the service that was needed., The actual cost to me was lower than the estimate. More