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J.B.A. Chevrolet
Glen Burnie, MD
1,130 Reviews
At J.B.A. Chevrolet, we pride ourselves on being a trusted, family-owned and -operated dealership that has served the Glen Burnie, MD, community and beyond since 1955. Our commitment to providing a fast, efficient and transparent sales experience sets us apart from other nearby dealerships, and our knowledgeable staff is always ready to assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,130 reviews
February 22, 2019
Always the greatest experience Well qualified technical experts in their field. It’s worth the drive to have my car serviced at this dealership. Outstanding every time we come. Well qualified technical experts in their field. It’s worth the drive to have my car serviced at this dealership. Outstanding every time we come. More
by Sandy
Employees Worked With
Charles and Jason
February 22, 2019
Service Department is Top Rate I bought a 2015 Chevy Trax I have never had a problem with the Service Department they are always professional and courteous. Every visit has been upf I bought a 2015 Chevy Trax I have never had a problem with the Service Department they are always professional and courteous. Every visit has been upfront with no hidden costs and if there is a problem they come out immediately and talk to you. More
by Misfitredd
Employees Worked With
Cindy
February 22, 2019
Excellent Service Nice and clean environment with an outstanding customer service. I jad a problem with my battery. They replaced it with a new one for free because of Nice and clean environment with an outstanding customer service. I jad a problem with my battery. They replaced it with a new one for free because of the 30 months warranty. I paid $0.00 More
by Dave
Employees Worked With
Ben
February 21, 2019
Oil change The appointment was easy to make and available quickly and the staff is super friendly but it took a bit longer than I felt it should...love the snack The appointment was easy to make and available quickly and the staff is super friendly but it took a bit longer than I felt it should...love the snacks and coffee! More
by Chevy
Employees Worked With
Don’t remember
February 17, 2019
Complete fail I took my 2017 Silverado in for two issues. Check engine light and reduced power mode and car play problems. I dropped my car off at 7:30 in the morni I took my 2017 Silverado in for two issues. Check engine light and reduced power mode and car play problems. I dropped my car off at 7:30 in the morning. I called at 2:30 pm, 5:30 pm, then 6:45 pm when I finally received an update and apology for forgetting to call me to provide an update. I was told my truck would not be ready that day, but would be the following day. So I had to keep the undersized loaner I was given (not given, provided via my extended warranty) which for a 6’7” man was way too small. My car play still doesn’t work properly and my check engine light (3 days later) my check engine light is back on. Terrible all around. More
by Iona
Employees Worked With
Helen
February 16, 2019
Great service They have great service and super friendly and easy to work with! We had a set budget and they worked with us for it! Great! They have great service and super friendly and easy to work with! We had a set budget and they worked with us for it! Great! More
by JustinM
Employees Worked With
Marty
February 16, 2019
Excellent dealership My husband is hard to please but the people did a great job and took good care of us. Would go back again. Very nice selection. My husband is hard to please but the people did a great job and took good care of us. Would go back again. Very nice selection. More
by Juanita8862
Employees Worked With
Sales
February 14, 2019
Great Service Department I always feel like family and they go the extra mile to make sure everything is done right the first time. A Great Place for all your car needs I always feel like family and they go the extra mile to make sure everything is done right the first time. A Great Place for all your car needs More
by Jr21136
Employees Worked With
Helen, Jim
February 11, 2019
Fast friendly service From the time I arrived at the dealership I was greeted outside and walked in and directed to Sarah the person I requested to speak with. I was then t From the time I arrived at the dealership I was greeted outside and walked in and directed to Sarah the person I requested to speak with. I was then turned over to my Sales Rep John Hill. He was very efficient and confident in his work. Mr. Hill was able to provide me with everything he promised and more in a very short time frame. I have recommended Mr. Hill to several friends and family and definitely will return to the location when I’m in the market of buying again. More
by Euricka123
Employees Worked With
John, Hill
February 10, 2019
Professional Service Service Department personnel are extremely professional and always courteous to me. Able to talk about the vehicle and explain any problems or servic Service Department personnel are extremely professional and always courteous to me. Able to talk about the vehicle and explain any problems or service issues. You're not left standing around waiting for someone to assist you when you walk in. More
by gmman,len74
Employees Worked With
Heather
