J.B.A. INFINITI of Ellicott City
Ellicott City, MD
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Best place to get a car. I would recommend this dealership to everyone. Huge inventory, great customer service, best service ever. Affordable prices and great discounts. Grea I would recommend this dealership to everyone. Huge inventory, great customer service, best service ever. Affordable prices and great discounts. Great team and they know what they are doing, everything is done in decency and in order very fast. Thanks a lot to Vince Cowan, Jason Scarlett and Martin Ervin. More
Pleasant, stress-free experience. Steve W. and the service team are top-notch friendly, knowledgeable, and professional people to work with. This is my second Infiniti and I know I ca Steve W. and the service team are top-notch friendly, knowledgeable, and professional people to work with. This is my second Infiniti and I know I can recommend this dealership to my friends with confidence. Very satisfied with my purchase and feel I paid a fair price. More
Perfect experience Oh it was a great service I'll come again bring a friend . Ask for Harley and terelle . They always make sure I am taken care of Oh it was a great service I'll come again bring a friend . Ask for Harley and terelle . They always make sure I am taken care of More
Worst experience ever The first time buying a car from a dealership and it is the worst experience ever.. I will never recommend anyone to this dealership.. Nor I will neve The first time buying a car from a dealership and it is the worst experience ever.. I will never recommend anyone to this dealership.. Nor I will never buy a car to them.. More
Colorado to Maryland to get the right Infiniti! Doug treated me great from the time he found out that I really wanted to buy the car I found at JBA. My adult son and I flew into BWI from Denver wher Doug treated me great from the time he found out that I really wanted to buy the car I found at JBA. My adult son and I flew into BWI from Denver where Doug picked us up, took us shopping for a cooler to keep water and soft drinks cold on our trip home. Then he took us to the dealership. While I was taking care of the finance side of the deal, he took my new car out to fill the gas tank for me. We had a tight time frame and needed to be back in Colorado on the 4th day of our trip. We had a great road trip in the finest vehicle I have ever owned! Dave Seitenbach Greeley, Colorado More
Incredibly straight forward and pleasant This is the best car buying experience I've ever encountered. I didn't even intend on buying when I went to test drive and Doug Stadler and the JBA In This is the best car buying experience I've ever encountered. I didn't even intend on buying when I went to test drive and Doug Stadler and the JBA Infiniti team sold me almost immediately. It took a little longer than I expected because there literally droves of customers, but I suppose that speaks to the quality of service. All in all, it was quick, painless and I love my car. Huge thanks to Doug Stadler and Terence Abraham. More
Awesome experience I could not be happier with the team over at JBA. Top to bottom best of the best. I did a lot of research on many different vehicles and decided on th I could not be happier with the team over at JBA. Top to bottom best of the best. I did a lot of research on many different vehicles and decided on the QX60 because of the JBA team. I made the right decision. Absolutely fantastic!!! More
Customer Service Initially I had a bad car buying experience, but speaking with Steve helped ease my concerns about my purchase from JBA Infiniti in Ellicott City, MD. Initially I had a bad car buying experience, but speaking with Steve helped ease my concerns about my purchase from JBA Infiniti in Ellicott City, MD. More
If you keep deleting my review, I will keep posting. If you keep deleting - I will keep writing. That's not an issue. I refuse to not let the world know how horrible this place is. I bought a car from Ha If you keep deleting - I will keep writing. That's not an issue. I refuse to not let the world know how horrible this place is. I bought a car from Harley who was my sales agent, will treat you like trash after you purchase a car from him. After 2 months, my car needed new rotors and they claim it passed "MD inspection." Honestly, that isn't even a selling tool and don't let them use it as a selling tool. They tried to say it could be because of my driving. I worked on vehicles for a long time and, by the way my rotors looked, it was already bad when I purchased in. They refuse to work with me and said to call back and speak to a manager. I asked for the manager to call me and get a response of "He's busy so you need to just keep calling." If my business and customer service was important enough, he would have found the time to call. Anyways, don't purchase from here unless you want new rotors within two months. :) Again, JBA - if you want to delete this review to save your star reviews, go right ahead. I will keep posting. Everyone deserves to be treated right as customers and you don't do that. More
Great Experience I visited JBA Infiniti on 4/2/16 and had a very good experience with salesman Steve Weissberg-he was authentic and understood we knew a lot about the I visited JBA Infiniti on 4/2/16 and had a very good experience with salesman Steve Weissberg-he was authentic and understood we knew a lot about the vehicle we wanted and let us decide on our own without input-This was refreshing. We test drove the vehicle alone so we could drive and discuss without pressure. With the internet consumers are very knowledgable and we want a fair deal for the money we spend. Thank you for a great experience and the vehicle I wanted-Yes I bought it and am HAPPY! I like the owner of JBA commercials also-he is real and portrays a man who you want to do business with. Terence also was a pleasure to work with-no pressure just the facts. Professional, reliable and accurate on the financial side of a car purchase-thank you! More