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J.B.A. INFINITI of Ellicott City
Ellicott City, MD
239 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 239 reviews
January 30, 2018
Sales Experience Great experience, I plan on purchasing my next car from Harley. Everyone in the office went above and beyond to help me. They treat you like family. Great experience, I plan on purchasing my next car from Harley. Everyone in the office went above and beyond to help me. They treat you like family. I would recommend anyone who is interested in purchasing an infiniti to visit JBA. More
by Bmims70
Employees Worked With
Jay Harley
Helpful January 28, 2018
Best Experience Buying A Car!! Best experience buying a car!! Everyone was great to wrok with and would come.back many times to buy another vehicle in the future. A+ Best experience buying a car!! Everyone was great to wrok with and would come.back many times to buy another vehicle in the future. A+ More
by Berger
Employees Worked With
Jay Harley
January 28, 2018
JR Continues to Amaze Our vehicle has 109000 miles and JR found a repair that is covered by a warranty! We continue to bring our JX here because of the amazing service we r Our vehicle has 109000 miles and JR found a repair that is covered by a warranty! We continue to bring our JX here because of the amazing service we recieve. More
by Warren E Miller
Employees Worked With
January 27, 2018
JR is the best Thank you for you prompt and professional service. Loaner car was perfect and thank you for setting up picking up my car after the service desk was c Thank you for you prompt and professional service. Loaner car was perfect and thank you for setting up picking up my car after the service desk was closed. More
by cfris
Employees Worked With
January 27, 2018
Excellent Service; Quality Used Cars This is my second car purchased with JBA Infiniti. I have been pleased everytime. This is my first used car. The quality of the car and the willingne This is my second car purchased with JBA Infiniti. I have been pleased everytime. This is my first used car. The quality of the car and the willingness of JBA Infiniti to work with you and see you happy, made the experience a pleasant one. More
by Apiriye
Employees Worked With
Eric Esters, Terence Abraham
January 27, 2018
J.R is the best he help me & my daughter when her car tires where stolen he tow her car to the dealer with his own tow truck that beyone customer service I recommend he help me & my daughter when her car tires where stolen he tow her car to the dealer with his own tow truck that beyone customer service I recommend J R 1k % thank you for all you do.... Ms Gia More
by Gia,purplepeach
Employees Worked With
Jay Harley
January 26, 2018
Great service Great customer service, the staff is friendly and honest. This is the second vehicle I purchased from JBA Infiniti always very satisfied with the mana Great customer service, the staff is friendly and honest. This is the second vehicle I purchased from JBA Infiniti always very satisfied with the management, sales and service staff More
by Mtwigg
Employees Worked With
Eric Esters, Terence Abraham
January 23, 2018
routine maintenance Great service. And fast service for routine maintenance. Lani is always very pleasant and helpful. Everyone in the service department is professional Great service. And fast service for routine maintenance. Lani is always very pleasant and helpful. Everyone in the service department is professional and polite. Pricing is affordable. More
by Guiza
Employees Worked With
January 19, 2018
My Salesman 4 Life ! I have purchased 3 vehicles from “Harley” and now my children have started purchasing from him as well. He has always given me nothing but the utmost I have purchased 3 vehicles from “Harley” and now my children have started purchasing from him as well. He has always given me nothing but the utmost professional service. Before & After the Sale. So if you truly want a luxury experience, ask for “Harley” at JBA INFINITI. More
by debbymadukes
Employees Worked With
Jay Harley
January 14, 2018
Excellent work Great team. Great work. I am happy to take my car there for service. Answers all my questions and takes care of my car. Keep up the excellent work. Great team. Great work. I am happy to take my car there for service. Answers all my questions and takes care of my car. Keep up the excellent work. More
by RG
Employees Worked With
