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J.C. Lewis Ford Pooler - Service Center

Pooler, GA

4.8
44 Reviews

44 Reviews of J.C. Lewis Ford Pooler - Service Center

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April 18, 2024

Scheduling was easy, service was quick and executed to perfection. No complains at all. R More

by ROBBY.ROMERO.RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Laskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

OUR GOAL IS TO MAKE YOU HAPPY!

Helpful
April 17, 2024

Never experienced a service like this before. Outstanding! Very professional and fast service. Kept me informed every step of the way. Matt was 5 stars More

by tazzmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Helpful
April 17, 2024

Great service and personnel who assisted with scheduling, pickup, delivery, explaining of work being performed and recommendations on what should be fixed now and in the near future. More

by JBRANKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Edward Perri
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We loved reading this review! Happy customers are our aim, and it appears We really hit the bullseye. Thanks for sharing with us and if you have any further questions or worries, we’re always available to help.

Helpful
April 16, 2024

Not very organized so far in any aspect from the purchase to finance and now service, needs improvements everywhere. More

by raymondbeasley33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember in sales
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for sharing your feedback with us. We take your comments seriously and would appreciate the opportunity to connect with you to better address the situation. Ted Hershey 912.629.9363

Helpful
April 16, 2024

Very welcoming not overly crowded and a very new and updated atmosphere. Justin ,Shane and Meghan are the best to work with. More

by MISSYC988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan O'Reilly
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Hi, we are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business! Cannot wait to see you back, please stay safe!

Helpful
April 14, 2024

Service center was amazing. They got me in same day with little wait and the techs even make a video of brake pad wear and tire tread depth. This is now my go-to Ford dealer. More

by VETERANFLEETSERVICESLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the fantastic review! We are pleased to hear that We was able to take care of you. Come back soon!

Helpful
April 14, 2024

Excellent, fast, courteous service. Eric Dickerson was a pleasure. Very professional and friendly with a great attitude. More

by kvnshphrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Dickerson
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your visit painless.

Helpful
April 11, 2024

Very patient service team, went above and beyond to accommodate my oil change Word Word More

by andrew.wolboldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mastronardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

OUR GOAL IS TO MAKE YOU HAPPY!

Helpful
April 10, 2024

Everyone in the quick lane was awesome. Matt was realistic about the time the vehicle would take and continually checked on me to make sure I didn’t want a ride somewhere. The techs were kn More

by young3eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt P
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

OUR GOAL IS TO MAKE YOU HAPPY!

Helpful
April 10, 2024

Scheduled for an 1100 appointment tand old it would be 3 hours when I got there More

by JCJ3763
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Helpful
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