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J.C. Lewis Ford Pooler - Service Center
Pooler, GA
35 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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35 Reviews of J.C. Lewis Ford Pooler - Service Center
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April 30, 2024
Had a great experience, I switched from another ford dealership on the recommendation of friends and was not disappointed. Great interactions and great service I will be back here from now on. dealership on the recommendation of friends and was not disappointed. Great interactions and great service I will be back here from now on. More
by sparedude
Verified CustomerEmployees Worked With
Helpful April 28, 2024
Excellent service department. I have taken my Lincoln there several times for maintenance service and also for the purchase of new tires. Matt Perri helped me choose my new tire I have taken my Lincoln there several times for maintenance service and also for the purchase of new tires. Matt Perri helped me choose my new tires by researching what was available according to what I required in a tire. The service personnel are very friendly and super efficient. I also very much like the wash and detailing that is given to my Lincoln after each service visit. That is certainly a nice plus! I will continue to have my car serviced there and will probably buy my next vehicle and that dealership because of the service department. More
by debbietucker5957
April 28, 2024
Excellent service. I love the fact that once the inspection is completed, a short video is sent to the customer. I think this is just an excellent way of being accounta I love the fact that once the inspection is completed, a short video is sent to the customer. I think this is just an excellent way of being accountable. More
by heartofworshipusvi
Employees Worked With
April 28, 2024
Your service team went out of their way to help us when our car broke down. We are from Virginia or car broke down there in Georgia and the service team did everything they could to help us and exceeded al our car broke down. We are from Virginia or car broke down there in Georgia and the service team did everything they could to help us and exceeded all my expectations. I wish all Ford dealers could be as good as you guys. Thank you for all your help. More
by JCAULK68
Employees Worked With
April 27, 2024
Good experience I would highly recommend having service done at J C Lewis Ford in Pooler done at J C Lewis Ford in Pooler More
by mprice13
Employees Worked With
April 26, 2024
Very nice people, not pushy, clean location, accommodating to my wants, BUT… I spent $80K on a new vehicle, could’ve used a cup of coffee. While we were waiting for them to pull a test vehicle a accommodating to my wants, BUT… I spent $80K on a new vehicle, could’ve used a cup of coffee. While we were waiting for them to pull a test vehicle around we said we needed some coffee, they confirmed the Starbucks is around the corner. I spent $80K and they couldn’t even tint the front windows for me, not even a Yeti cup. I asked for a couple free oil changes and they looked at me like I asked for a free car. Every time I told them I needed to leave to get my daughter down for a nap, they said “this’ll only take 2 minutes”, and an hour and a half later we were still there. The people are nice, but their customer experience is sorely lacking. The little things will always matter more to customers, they need some work there. More
by Kristopher Willson
Employees Worked With
April 26, 2024
Excellent job completing the camera recall on my wife’s Explorer. The work was completed on a timely basis. Explorer. The work was completed on a timely basis. More
by MFERRARO10
Employees Worked With
April 25, 2024
Focused and knowledgeable employees and listened to customer, knew how to answer customer questions and had solutions customer, knew how to answer customer questions and had solutions More
by CORBINBUTLERJR
Employees Worked With
April 25, 2024
amazing experience in a process to get my new car, thank you for all crew especial mention to jiana good sales person you for all crew especial mention to jiana good sales person More
by RAJOCASTI84
