J.C. Lewis Ford - Service Center

Great service Dept and manager Mike Offer is outstanding had a problem and he was extremely fair in the price and fixing the issue. Great job took extra time but got the issue fixe Mike Offer is outstanding had a problem and he was extremely fair in the price and fixing the issue. Great job took extra time but got the issue fixed More

Amazing The service department is now outstanding!!! I have had problems a while back but now I am impressed. I dealt with Robert and he was professional as The service department is now outstanding!!! I have had problems a while back but now I am impressed. I dealt with Robert and he was professional as well as understanding and he delivered as promised. Tracy in the rental area should also be commended, she is a working machine with a great smile and friendly temperament. Thank-You making my visit a pleasure!!!! More

Great service! Thank you to Barry and all the terrific guys in the service department. You are wonderful to work with and I'll be back. Recommend you highly. Thank you to Barry and all the terrific guys in the service department. You are wonderful to work with and I'll be back. Recommend you highly. More

Hi, Mike, the service department repaired a flat tire 100% Hi, Mike, The service department repaired my flat tire 100% OK. And thank you for repairing two recalls in the past year. Thank you again, Stu Hi, Mike, The service department repaired my flat tire 100% OK. And thank you for repairing two recalls in the past year. Thank you again, Stu More

Exceeding a customers expectations We have done business with J. C. Lewis Ford for a number of reasons; most especially because they put the customer first. Our 2011 Ford Escape develo We have done business with J. C. Lewis Ford for a number of reasons; most especially because they put the customer first. Our 2011 Ford Escape developed a problem, I called J. C. Lewis Ford Service and had the good fortune to be connected to Dan Holton. He told us to have it brought in and they would see what the problem was. We had it towed and dropped off. Dan was in constant communication with us, the car was repaired quickly and we were not inconvenienced in at all. It is truly a blessing to have someone say they will call you back shortly, and then actually do it. We have brought several cars from J. C. Lewis in the 20 plus years that we have lived here, and will continue to do so. More

Always Prompt In Responding Although my car was not serviced at the time of my inquiry, the staff provided us with a prompt diagnosis as well as a cost analysis for future servic Although my car was not serviced at the time of my inquiry, the staff provided us with a prompt diagnosis as well as a cost analysis for future service if needed. For the past 20 years plus we have a great relationship with all of the employees from the receptionist to the service personnel. We will always choose JC Lewis Ford to purchase our next vehicle(s) and service when needed. Dr. and Mr. Kelly G. Kolman More

5000 Mile Checkup I called your dealership to schedule my appointment. Dan Holton said it would take 1 hour. It did just like he said, He gave me his business card twic I called your dealership to schedule my appointment. Dan Holton said it would take 1 hour. It did just like he said, He gave me his business card twice. Showed me around the entire dealership. Asked what I liked about my vehicle. Told me he was my service advisor. I could call him any time with any questions. I should contact him directly to arrange my next appointment. He was wonderful. It was fabulous experience. More

Disatisfied with service Took my F-350 in for service and (the works) and did not receive the works. Instead they kept my truck for 3 day because of an unrelated problem with Took my F-350 in for service and (the works) and did not receive the works. Instead they kept my truck for 3 day because of an unrelated problem with the diesel exhaust fluid, after they fixed it they forgot to do the actual do the service I brought in for. The service manager never called me to give a status on what was wrong with my truck. I only found out because I called him toward the end of the day to ask if my truck was ready. They never rotated my tire which means they didn't inspect my breaks. For $129 service I expect a lot better service or at least do the service I'm paying for. Overall very poor service. More

Excellent service! Mr. Barry Drummond was my service professional and provided excellent service. I dropped off my car for my regular 5000 mile oil change. Mr. Drummon Mr. Barry Drummond was my service professional and provided excellent service. I dropped off my car for my regular 5000 mile oil change. Mr. Drummond called me when my car was almost finished to ask if I wanted the recommended services that were needed and called me again when my car was ready. Now that's service. Thank you. More

Excellent Service !!!!! Made an appointment for oil change and update on my car and everything went very well. Barry was my guy and he did it right!! Thanks CACrow Made an appointment for oil change and update on my car and everything went very well. Barry was my guy and he did it right!! Thanks CACrow More