J.C. Lewis Ford - Service Center

The best just keep getting better! Each time I come to J.C. Lewis Ford in Savannah, Ga. I have an amazing experience everyone is so helpful and nice, I meet new people and get great ser Each time I come to J.C. Lewis Ford in Savannah, Ga. I have an amazing experience everyone is so helpful and nice, I meet new people and get great service, the dealership just keep improving for the better it`s enjoyable just to go there and get the 2012, F-350 SD F x 4 truck service by some of the best Tech`s in the industry, it makes me feel great knowing the truck is working as it was design to perform and without unexpected repairs, that`s a wonderful peace of mind! Many thanks to the sales and service and everyone that makes J.C. Lewis Ford an awesome experience for me and the work that I`m bless to do for others. More

Great staff Wonderful experience at J C Lewis Ford purchasing an Escape with extended warranty. Staff was very friendly and genuinely helpful. i would highly reco Wonderful experience at J C Lewis Ford purchasing an Escape with extended warranty. Staff was very friendly and genuinely helpful. i would highly recommend this dealership and the staff. More

TCM software update I brought my 2012 Ford Focus into the dealership for a TCM software update. The staff was very helpful and efficient and the service was performed wi I brought my 2012 Ford Focus into the dealership for a TCM software update. The staff was very helpful and efficient and the service was performed within the time period stated. More

Service I brought my 2015 F-150 in for servicing with no appointment. They performed a multi point inspection, oil change, and tire rotation and I was in and I brought my 2015 F-150 in for servicing with no appointment. They performed a multi point inspection, oil change, and tire rotation and I was in and out in less than 1 & 1/2 hours. More

maitenance I brought our 2015 ford escape in for a recall and oil change. The staff at JC Lewis is very professional and helpful. I also bought the car from the I brought our 2015 ford escape in for a recall and oil change. The staff at JC Lewis is very professional and helpful. I also bought the car from them in January 2015 More

Worst experience ever!!!! I took my 09 Ford Flex into their service station because it was idling high, cutting offat random, and the check engine light came on. After I dropp I took my 09 Ford Flex into their service station because it was idling high, cutting offat random, and the check engine light came on. After I dropped my vehicle off they called me two weeks later stating that they we'll need more time to diagnose the problem. At this time they didn't offer me a replacement car or any compensation for my time. After the 3 week I began to call my service representative relentlessly. He didn't once answer my call or return my voice mail. When he finally decided to call me, I informed him of all the voice mail messages I left him. His response was "oh man I never check those". After another month off getting the run around and playing phone tag the supervisor calls me and tells me so interesting news. He stated that they have yet to figure out what's wrong with my car and I have a diagnoses fee of almost 300 dollars. They had my car for almost 5 months without ever figuring out what the problem was. After 4.5 months the supervisor calls me and tells me that I need to pick of my vehicle because they can't fix it. After I picked it up the battery was dead and they told me I need a new battery, but the battery is less than two years old. Overall horrible experience and this is my last dealings with your company ever. More

Outstanding, in every way! Excellent service by courteous, friendly, and knowledgeable service writers and other staff members. Even the cleanliness of the Service Center stood Excellent service by courteous, friendly, and knowledgeable service writers and other staff members. Even the cleanliness of the Service Center stood out in a very positive way! I noticed that other customers were being treated like the JC Lewis team appreciated and wanted our business. Thank you! More

Excellent Service I was kept informed of progress several times and thanked for my patience. Always friendly personnel. Pleasant waiting area but more current and more I was kept informed of progress several times and thanked for my patience. Always friendly personnel. Pleasant waiting area but more current and more magazines would be nice. More

Routine service was easy and fast Great service for the money. I would recommend any ford owner to this dealer for service/sales. TC was very informative and polite. Great job Great service for the money. I would recommend any ford owner to this dealer for service/sales. TC was very informative and polite. Great job More

excellent service if all your customers get the same service given to me by Chase you have a very good thing going for you. only problem is that Chase seems to be the if all your customers get the same service given to me by Chase you have a very good thing going for you. only problem is that Chase seems to be the go to guy and he is always trying to satisfy several people at the same time,but when he gets your attention it`s 100%.You NEED MORE OF HIM . Bill Rhangos More