J.C. Lewis Ford - Service Center

Brought my car in for service. Ashley was very courteous and explained everything that was done. I was very satisfied, and will keep bringing my car for service when necessary. Ev Ashley was very courteous and explained everything that was done. I was very satisfied, and will keep bringing my car for service when necessary. Everyone ICan in contact with was very pleasant. More

Diagnosis I went for a diagnosis on a problem I've been having the past couple of months. Ashley greeted me right away and took as much information from me as I went for a diagnosis on a problem I've been having the past couple of months. Ashley greeted me right away and took as much information from me as possible regarding the problem. Because it would take a few hours before they could get to me, she arranged shuttle service to and from my job. She updated me throughout the day and was willing to do whatever she and her team could, to make my Ford experience a positive one. It was! More

Excellent sevice expierence I was met immediately by Ashley Parker, she was extremely pleasant and professional. All my expectations were exceeded and she kept in regular contact I was met immediately by Ashley Parker, she was extremely pleasant and professional. All my expectations were exceeded and she kept in regular contact thought the service process and let me know what additional work was needed. More

Took too long for routine service appointment. Bought the vehicle from JC Lewis and have used the service department before with great results. However, on this visit I arrived on time and vehicle Bought the vehicle from JC Lewis and have used the service department before with great results. However, on this visit I arrived on time and vehicle servicing had not been completed after a two hour wait and had received no update during the wait. Finally went to question service advisor but he was at lunch. Asked another advisor for assistance and he checked and told me it would be another 30 minutes at which point I complained and was referred to the Service Manager who checked and got the service completed immediately. I was also given the service with no charge to make up for the delay. I would recommend this dealer due to previous experiences and the manner in which the service manager handled this matter. Hopefully, this was a one time screw up. More

Service, this time :o) Stopped in for oil/filter change. Parts in stock, quick in, fast service, quick check out. No mess on car, and the tech pointed out things for me to a Stopped in for oil/filter change. Parts in stock, quick in, fast service, quick check out. No mess on car, and the tech pointed out things for me to address, at home, before my track day. Love MY Ford dealer. I also take our Odyssey here for maintenance. More

Great service team Took my car for service they call me and make some recommendations to keep my car running smooth and avoiding future mechanical failures appreciate th Took my car for service they call me and make some recommendations to keep my car running smooth and avoiding future mechanical failures appreciate the time and help More

Friendly and organized. I've only just recently purchased my 2015 Transit Connect Titannium within the last year. I've only had to take it in for scheduled maintenance and a I've only just recently purchased my 2015 Transit Connect Titannium within the last year. I've only had to take it in for scheduled maintenance and a low air pressure warning. From the greeters to the people who process your information, they show a high degree of professionalism and courtesy. They even give you telephone reminders of your appointment. I would highly recommend them for your service needs. More

Completely Satisfied Service from all Departments!!!!!!! Recently purchased my 2016 Ford GT Mustang......I was Completely happy from start to finish of my purchase.....My Salesman David McCalla was the BEST Recently purchased my 2016 Ford GT Mustang......I was Completely happy from start to finish of my purchase.....My Salesman David McCalla was the BEST of all my experiences I have had in the car buying business....Since 2011 I have been blessed to have purchased 6 new Vehicles..(3 Different Dealerships)...But by far he was the best!!!!!!!!.....Sales Manager David Ditman was Awesome as well!!!...Service Advisor Barry Drummond from Service Dept Awesome as well......So needless to say folks anything you need if you visit these wonderful people, you will have a COMPLETELY wonderful and satisfied experience...... Thanks to all you guys love my baby!!!!! Angie Terrell More

Thanks for getting me back on the road! During a very stressful finals week JC Lewis Ford was there for me when I blew out my tire and needed to get right back to work. Thanks so much for t During a very stressful finals week JC Lewis Ford was there for me when I blew out my tire and needed to get right back to work. Thanks so much for the fast service and for the great price! I look forward to working with you again -- just maybe not during finals next time. More