J.L. Freed Honda

Good experience. The results, whether its body work, engine repair or maintenance, is always the best. The people, from drop off through to cashing out, are friendly, The results, whether its body work, engine repair or maintenance, is always the best. The people, from drop off through to cashing out, are friendly, efficient and very accomodating. I would deal with no one else but Freed. More

Leased a new vehicle Everyone was helpful and friendly during my experience. I was helped during the process and questions were answered. I didn’t feel pressured and was e Everyone was helpful and friendly during my experience. I was helped during the process and questions were answered. I didn’t feel pressured and was encouraged to purchase the car I wanted. More

It was fantastic. Staffs,Saved a lots of money. First of all Service desk staff are very kind also have professional job.Fast work, Good prices I am very much impressed! Also fresh cookies,and coff First of all Service desk staff are very kind also have professional job.Fast work, Good prices I am very much impressed! Also fresh cookies,and coffee I really enjoyed More

first oil change/first Honda service I love my new Honda CRV - Chris Roatche made me feel very welcome and in good hands. The Service Dept runs very efficiently. I was on my way in 45 min I love my new Honda CRV - Chris Roatche made me feel very welcome and in good hands. The Service Dept runs very efficiently. I was on my way in 45 minutes after complimentary oil change, ,multi point inspection, tire rotation- couldn't have asked for better service. More

Replace brakes Job was done quickly and price was fair. Service staff was very professional and explained everything is a clear concise manner. Would definitely us Job was done quickly and price was fair. Service staff was very professional and explained everything is a clear concise manner. Would definitely use the service department again. More

Pleasant satisfying experience Salesman was knowledgeable and helpful. He knew what we wanted beforehand and he was able to accommodate us very quickly. Other staff were pleasant an Salesman was knowledgeable and helpful. He knew what we wanted beforehand and he was able to accommodate us very quickly. Other staff were pleasant and courteous. More

First time disappointed I brought my Honda Accord in for a noise in the right front of the car. I was told the strut needed to be replaced but they did not have one in stock I brought my Honda Accord in for a noise in the right front of the car. I was told the strut needed to be replaced but they did not have one in stock 4/24 so I agreed to return the next morning. I arrived at 7:45 AM. I was told it would take about 1 1/2 hours so I decided to wait. By 11:00, I had heard nothing so went to the front desk to ask about the car. After some time, I was told that the new strut was bent and so they had to send out for a new one. I wish someone would have told me that sooner as my daughter lives about 5 minutes from the Honda dealership and I could have gone there to wait. But it was too late now so I continued to wait. I was finally called up front at about 12:30 but then they said the car was still making some unexplained noise and they didn't want me to take it until they checked it out again. Finally at 1:00 I got the car. Can't rate quality as I have only driven it for a day and hope it is ok. Everyone was nice to me but at 85 yrs, I was tired by the time I left. More

Best service in town Can take my car anywhere but prefer here where I know it’s done right fair pricing and personal service can’t beat it can’t wait for the new customer Can take my car anywhere but prefer here where I know it’s done right fair pricing and personal service can’t beat it can’t wait for the new customer lounge/ cafe makes want to but another Honda More

Simple oil change and recall on air bag. The visit to J. L. Freed involved an oil change and air bag recall. As always, the staff are very friendly and informative about the service provided. The visit to J. L. Freed involved an oil change and air bag recall. As always, the staff are very friendly and informative about the service provided. I've been a long time client. More

First service at this dealership Service as on time with good communication. This was my first time coming and it would have been helpful if I got exposure on how your service area w Service as on time with good communication. This was my first time coming and it would have been helpful if I got exposure on how your service area works by the sales person I bought the car from. I didn't know where to park my car or how you service works on general. More