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J&M Automotive

Naugatuck, CT

4.9
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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756 New Haven Road

Naugatuck, CT

06770

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Showing 1,806 reviews

April 16, 2019

Unprofessional service i would not recommend this dealer to anyone horrible service and just Hands down unprofessional I was profiled and judged due to the fact of city taxe More

by Rando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Nelson
April 16, 2019

Great sales service Just bought a great car from J&M auto. The process was easy and stereos free. We let the sales person Rich know what we were looking for and our budge More

by Trlyhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McCowan, Dannielle Cureton, Rich Grassi
Apr 16, 2019 -

J&M Automotive responded

Hello! Thank you so much for your kind review! Here at J&M we strive to make each and every experience stress free and easy going. We are so glad that Rich was able to handle everything for you and in a fast manner! Welcome to the J&M family and have many safe travels in your new vehicle!

April 14, 2019

Great experience buying a car without a hassle!!!! Had a great experience doing business with all staff members involved with the purchase of my new car. Everyone was friendly and pleasant to work with More

by 14cashfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Ken Federici, Megan Sutfin
Apr 16, 2019 -

J&M Automotive responded

Hi James!! Thank you so much for sharing your awesome experience! We could not be happier that your time here was well spent and turned into a completely stress free situation! Our team hopes to see you in the future for any needs that you may have. Welcome to the family and safe travels in your new vehicle!

April 13, 2019

Vinny Got Me What I Wanted I had very definite requirements. And Vinny Petta worked hard to get it for me, even after I rejected cars that seemed like the perfect fit. Vinny di More

by Dove9022
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Vinny Petta
Apr 16, 2019 -

J&M Automotive responded

Hello! Thank you so much for sharing your experience! I am so glad that Vinny was able to help you in any way he could to find you the perfect car. Ken is definitely one to make something boring such as paperwork way more fun than imagined! So happy you had a great time here and we cannot wait to see you in the future for any car needs! Welcome to the family!

April 12, 2019

Great sales and service! Ray Demers was a fantastic salesman, with attention to the customer's needs. He put me in the right car for my situation. When it comes right down t More

by cbstxbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McCowan, Dannielle Cureton, Ray Demers
Apr 12, 2019 -

J&M Automotive responded

Hi! Thank you so much for your kind review! We would like to first off thank you for choosing us for your car buying needs! It is pleasing to hear that Ray was able to take care of any needs that suited your situation. Thank you again for sharing your story and we welcome you to the J&M family!

April 12, 2019

Second purchase just as pleasant as first We just made our second purchase at J and M Automotive. This place is super relaxed and very easy. It was our second time working with Dave in the s More

by Wizzard90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Decarlo, Vinny Petta, Dannielle Cureton, Alyssa McCowan
Apr 12, 2019 -

J&M Automotive responded

Hello! Thank you so much for your kind review. We are so appreciative that you chose us for not only one but two cars. Our team could not be happier that we handled everything with you in a stress free and relaxing manner, making this decision much easier on your part! Thank you again for sharing your story and welcome to the family!! Safe travels!

April 10, 2019

Won’t Ever Go to Another Dealer! I recently purchased a Jeep Grand Cherokee from J&M automotive and every step of the process was seamless. The staff was communicative, helpful and pr More

by pmgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McCowan, Brad Baumhor, Dannielle Cureton
Apr 12, 2019 -

J&M Automotive responded

Hi Paige! Thank you so much for choosing J&M for your "new" Jeep Grand Cherokee! We try to make each and every customer feel as comfortable as possible through the entire car buying process. Thank you for sharing your experience and have many safe travels in your vehicle! Welcome to the family!!

April 09, 2019

AMAZING CAR DEALER! I got my first car in 2016 with Vinny P, amazing guy!!! Had an amazing experience with my car, here I am back in 2019 getting my second car with Vinny More

by Lindita03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McCowan, Ken Nelson, Vinny Petta, Dannielle Cureton
Apr 09, 2019 -

J&M Automotive responded

Hi Lindita!! We are so happy that Vinny was able to help you with not only one but TWO cars! Here at J&M we strive to make each car buying experience stress free! We hope to see you in the future! Welcome to the J&M family!

April 08, 2019

Found a great deal Everyone was great and the concerns regarding my car were well taken care of. I'm glad I got my car from J&M Automotive. More

by MSL97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Apr 09, 2019 -

J&M Automotive responded

Hello and thank you for your kind review! Our dealership strives to make the stress of buying a car completely disappear! We hope to see you in the future for any car needs! Thank you again and welcome to the family!

April 08, 2019

Excellent Experience I have been in the car business for a long time this was by far the best experience I have ever had with a dealership Luis Rodriguez & Brad are amazin More

by Michelle Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Brad Baumhor, Luis Rodriguez
Apr 09, 2019 -

J&M Automotive responded

Hi Michelle! We are ecstatic to hear about your experience here and how well it went. Here at J&M we strive to be different from everyone else, giving our customers the most stress free process we can provide. Thank you again for your recommendation and we hope to see you in the future. Have a blast in your new ride and safe travels! Welcome to the family!

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