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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
March 31, 2019
Great experience! I had a great experience at J&M Automotive. The sales and administrative team did a fantastic job, and I never felt like I was rushed. It was a qual I had a great experience at J&M Automotive. The sales and administrative team did a fantastic job, and I never felt like I was rushed. It was a quality experience and I truly enjoyed working with everybody there. More
by Nick L
Employees Worked With
Ken Nelson, Dave Decarlo, Dannielle Cureton, Megan Sutfin
March 30, 2019
Great Used Car! I felt no pressure to buy and only was spoken to regarding cars I was genuinely interested in! Everyone was nice and eager to help! I felt no pressure to buy and only was spoken to regarding cars I was genuinely interested in! Everyone was nice and eager to help! More
by lkay
Employees Worked With
Ken Nelson, Dannielle Cureton, Ray Demers
March 27, 2019
No pressure, great experience Who likes the normal experience of buying a car? Especially a used car. Not me for sure. I dread it. If you’re like me, go to J&M Automotive. I h Who likes the normal experience of buying a car? Especially a used car. Not me for sure. I dread it. If you’re like me, go to J&M Automotive. I have my new to me car home and cannot stop reflecting on what a good experience it was. I worked with a gentleman named Vinny. He was pleasant, true to his word, and not in the least bit pushy. A genuine good guy you cannot help but like. I love the no haggle price, and the salesman paid salary rather than commission on sales. The car had a couple of minor issues that needed attention. The car was ready when promised and the issues remedied perfectly. The support staff that helped on the day of pickup was professional and courteous. I highly recommend this dealership. More
by Saabguy
Employees Worked With
Brad Baumhor, Vinny Petta
March 26, 2019
Easy and pleasant experience We had a great experience here. People were friendly and easygoing. Quick and painless car buying process. Would definitely recommend. Vinny and Ken w We had a great experience here. People were friendly and easygoing. Quick and painless car buying process. Would definitely recommend. Vinny and Ken were great. More
by Danielle
Employees Worked With
Ken Nelson, Vinny Petta
March 20, 2019
Awesome Service!! My husband and I had great experience at J&M Automotive!!! Rich was great. We changed our minds a couple times with what car we were going to purchase My husband and I had great experience at J&M Automotive!!! Rich was great. We changed our minds a couple times with what car we were going to purchase and Rich wa very patient with us!!! Also car shopping with kids is always crazy but he was very understanding!! More
by asantos5789
Employees Worked With
Rich Grassi
March 20, 2019
Highly Remommended Car buying had never been so easy! I had a great experience working with Rich Grassi at J&M automotive. He was very informative, friendly and got me a Car buying had never been so easy! I had a great experience working with Rich Grassi at J&M automotive. He was very informative, friendly and got me an awesome deal on my Kia Optima! I would recommend this dealership to anyone looking for an affordable and dependable car! More
by Kcpko35
Employees Worked With
Ken Nelson, Rich Grassi
March 18, 2019
Great experience. Great people Bought 2 cars from them after bankruptcy. They helped us get what we needed and didn't judge us. Great place definitely be there again. Bought 2 cars from them after bankruptcy. They helped us get what we needed and didn't judge us. Great place definitely be there again. More
by Boughtacar127
Employees Worked With
Ken Nelson, Ken Federici
March 13, 2019
Amazing Had an amazing experience at J&M, Brad is the BEST, very professional, kind made my whole car buying experience wonderful, I asked and he delivered on Had an amazing experience at J&M, Brad is the BEST, very professional, kind made my whole car buying experience wonderful, I asked and he delivered on the first try, was in and out in less then an hour, ken was also a great help and I was in out in under an hour, staff is wonderful More
by millicent
Employees Worked With
Brad Baumhor, Ken Federici
March 13, 2019
Great My second time buying a car here . Great staff, great experience!! They always deliver. Would definitely recommend to a friend or family member. !!!! My second time buying a car here . Great staff, great experience!! They always deliver. Would definitely recommend to a friend or family member. !!!! Thumbs up, guys. More
by Duda
Employees Worked With
Ray Demers
March 13, 2019
Helpful and professional Everyone at the dealership was very helpful, kind, and professional. They work with you and try too help Fulfill your needs as much as possible. If y Everyone at the dealership was very helpful, kind, and professional. They work with you and try too help Fulfill your needs as much as possible. If your going too get a car I would 100% suggest going here. More
by Willisrob
Employees Worked With
Ken Nelson, Ray Demers
