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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
January 16, 2019
Was a pleasure!! great experience 2 nd time buying a car there . Rich was a great person to deal with . I would recommend this dealership with many people . Thank you great experience 2 nd time buying a car there . Rich was a great person to deal with . I would recommend this dealership with many people . Thank you More
by Cuocca4
Employees Worked With
Ken Nelson, Rich Grassi, Fred Blum
January 15, 2019
Ray Demers! I came after a rather really unprofessional experience with another dealership. Getting my car was quick and easy. The staff are super friendly people I came after a rather really unprofessional experience with another dealership. Getting my car was quick and easy. The staff are super friendly people who like their jobs and just want to get you and whoever you know into a great car! Car was all checked out, ready for pick up, and the service was great. I recommend Ray 1000%! Great guy, great attitude and very genuine. More
by sheakay
Employees Worked With
Ray Demers
January 15, 2019
Second Time Around My husband and I was looking for a specific vehicle and decided to go on J & M website and they had exactly what we were looking for at a great price. My husband and I was looking for a specific vehicle and decided to go on J & M website and they had exactly what we were looking for at a great price. Because we had gotten a vehicle from them in the past we trusted they would take good care of us and that's exactly what they did. Steve made sure we were happy with the purchase and worked hard to find us a maintenance agreement that would fit our needs. He also made sure the items we pointed out that needed to be repaired was taken care of. Danielle did the final paperwork with us and was very lovely to work with. We actually brought to much and she was honest with us and made sure to give us a refund. I would definitely recommend them to friends and family and would use them again myself in the future! More
by Nicole
Employees Worked With
Dannielle Cureton, Steve Magura, Fred Blum
January 14, 2019
Car Purchase I walked into J&M Auto and was greeted by Ray Demers. I can’t thank him and J&M Auto for making my new car purchase a quick, easy, and non stressful p I walked into J&M Auto and was greeted by Ray Demers. I can’t thank him and J&M Auto for making my new car purchase a quick, easy, and non stressful process for my family and I. I was in and out of there within 45 mins.! I highly recommend them to anyone in the market of purchasing a new vehicle. More
by Tom58976
Employees Worked With
Ken Nelson, Ray Demers
January 13, 2019
Easy and stress free experience Ray and his wife Lori were a pleasure to work with. Even though it was so cold out they went over aboveboard for me. When I wasn’t happy with the car Ray and his wife Lori were a pleasure to work with. Even though it was so cold out they went over aboveboard for me. When I wasn’t happy with the car I came to look at they were more than happy to go and get several others for me to look at. Never once did I feel pressured. Normally I would rather have a root canal then buy a car but this time was different and I owe it all to Ray. If you’re looking to buy a car please be sure to stop in and see Ray and Lori, you wouldn’t be disappointed. More
by Trinket1
Employees Worked With
Lori, Ken Nelson, Ray Demers
January 11, 2019
Amazing experience That’s no way to speak highly enough of them. Steve Magura was wonderful. My husband and I had such a good experience with him. He was very helpful be That’s no way to speak highly enough of them. Steve Magura was wonderful. My husband and I had such a good experience with him. He was very helpful beginning to end. Thank You Steve! All J&M stuff that we got in touch with were very polite. We are very happy !! More
by Liviacm23
Employees Worked With
Ken Nelson, Dannielle Cureton, Steve Magura
January 11, 2019
2014 Mazda CX-9 We bought our 2014 Mazda CX-9 from J&M on December 14, 2018... Ray was honest, kind, and very patient showing me multiple cars until I decided on the We bought our 2014 Mazda CX-9 from J&M on December 14, 2018... Ray was honest, kind, and very patient showing me multiple cars until I decided on the one I liked best... Great quality used car, they did a full safety inspection before we picked it up to make sure everything was in good shape... I’ve been driving it for almost a month now and no complaints! Highly recommend J&M for your used car needs and Ray Demers if you are looking for an honest salesman who will go above and beyond for you. More
by lenhicks
Employees Worked With
Ray Demers
January 05, 2019
Review of J&M Everyone was very friendly and helpful, however I felt rushed. This was my first big purchase and I had a lot of questions and I felt it was very diff Everyone was very friendly and helpful, however I felt rushed. This was my first big purchase and I had a lot of questions and I felt it was very difficult to get a straight answer. Regardless, I would still recommend this dealership. More
by Christie
Employees Worked With
Ken Nelson, Sue Janelli
January 04, 2019
Helpful, friendly and quick We went in on Saturday, picked a vehicle within a couple of hours and had the car all set and ready to pick up by Thursday. It was extremely quick. Br We went in on Saturday, picked a vehicle within a couple of hours and had the car all set and ready to pick up by Thursday. It was extremely quick. Brad, our salesman, was very helpful and knowledgeable. More
by cbrown
Employees Worked With
Ken Nelson, Brad Baumhor
January 03, 2019
Excellent value and so easy to deal with! I bought my Murano from J&M a few years ago and it has been an excellent car. I had such a wonderful experience and was treated so well, both in the I bought my Murano from J&M a few years ago and it has been an excellent car. I had such a wonderful experience and was treated so well, both in the sales and in the service departments, that I'll be back for my next car this coming spring (2019)! More
by KarenLMNorton
Employees Worked With
Ken Nelson, Fred Blum
