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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
October 25, 2018
Purchase and trade in Rich was a please to deal with and was recommended to me by another customer David Gassner. No pressure, honest and excellent followup. Ken was also v Rich was a please to deal with and was recommended to me by another customer David Gassner. No pressure, honest and excellent followup. Ken was also very professional and made our experience seamless. More
by Beaker
Employees Worked With
Ken Nelson, Rich Grassi
October 24, 2018
No pressure no stress experience. I very sold and bought cars before. This was by far a Great experience. Peaceful. The process was quick and went smoothly. Everybody was friendly. I very sold and bought cars before. This was by far a Great experience. Peaceful. The process was quick and went smoothly. Everybody was friendly. Ray Seth and Danielle. They help you find the right car for the right price! More
by Kelly buyer
Employees Worked With
Dannielle Cureton, Seth Brown, Ray Demers
October 24, 2018
GREAT Experience! This was by far the best dealership I’ve visited! Nothing but positivity as soon as you walk into those doors. I was approached as soon as I walked in This was by far the best dealership I’ve visited! Nothing but positivity as soon as you walk into those doors. I was approached as soon as I walked in with great energy. Ray (salesman) did a wonderful job helping me find my car and now I am one happy man! Dannielle (finance) was wonderful as well! If I can give this 10 stars I would. I would highly recommend coming to this dealership! More
by allen00
Employees Worked With
Dannielle Cureton, Ray Demers
October 20, 2018
Great experience! Tell all of your friends to go to J & M Automotive to get a vehicle. I met with Ray Demers and we were able to find the "right fit" for me. There was Tell all of your friends to go to J & M Automotive to get a vehicle. I met with Ray Demers and we were able to find the "right fit" for me. There was absolutely NO PRESSURE to buy a car! It was more like, "you tell me what type of car that you want and your price range, and I'll find you that car"! Ray was excellent, he found me a Nissan Rogue that was at my price range, BUT WAS 3 YEARS NEWER THAN WHAT I SAW AND HAD 21,000 LESS MILE!! If you are serious about getting a car, GO SEE RAY! The engine blew on my Durango on Tuesday, I rented a car that evening, went to see Ray on Wednesday, and drove my Nissan Rogue home on Friday! That's SERVICE! The bottom line: go see Ray Demers at J & M Automotive and you WON'T BE DISAPPOINTED!! More
by Karl Hall
Employees Worked With
Ray Demers
October 20, 2018
It was a good experience Brad was amazing but the 200.00 charge for etching windows bugged me! I thought that was a lot of money! I didn’t know about it until after I wrote th Brad was amazing but the 200.00 charge for etching windows bugged me! I thought that was a lot of money! I didn’t know about it until after I wrote the check More
by Cordan99
Employees Worked With
Brad Baumhor, Dannielle Cureton
October 19, 2018
Customer Experience Brad is a awesome salesman..... it’s my second time coming back to purchase a vehicle and he got exactly what I requested BMW X5.... GREAT SERVICE PRO Brad is a awesome salesman..... it’s my second time coming back to purchase a vehicle and he got exactly what I requested BMW X5.... GREAT SERVICE PROVIDED:) More
by Secret124
Employees Worked With
Brad Baumhor, Dannielle Cureton
October 18, 2018
Great experience!! Very Professional!! Great experience and very professional!! Vinny was extremely helpfull and very patient with us to help us find the perfect vehicle for us. I would de Great experience and very professional!! Vinny was extremely helpfull and very patient with us to help us find the perfect vehicle for us. I would definitely recommend them to anyone that's looking for a vehicle. More
by Gmc2015
Employees Worked With
Luis Rodriguez, Vinny Petta, Dannielle Cureton
October 18, 2018
Quick and Easy We just bought our second car from J&M. We enjoy the quick and friendly service. Sue listened to our needs and found what we were looking for on the We just bought our second car from J&M. We enjoy the quick and friendly service. Sue listened to our needs and found what we were looking for on the spot. After purchasing the car, we had problems with the brakes and they repaired them right away and gave us a free rental car while ours was in the shop. Great service all around! More
by melissa123
Employees Worked With
Ken Nelson, Sue Janelli, Fred Blum, Matthew Gorel
October 13, 2018
Excellent service My second time buying a vehicle through J&M. They are very knowledgeable, not pushy and will make sure you leave with the car you’re looking for. My second time buying a vehicle through J&M. They are very knowledgeable, not pushy and will make sure you leave with the car you’re looking for. More
by Tbradley
Employees Worked With
Ken Nelson, Dave Decarlo
October 13, 2018
Buy Your Car Here The service provided at this dealership was much better than I expected. My husband and I knew which cars we wanted to look at, and everyone we spoke The service provided at this dealership was much better than I expected. My husband and I knew which cars we wanted to look at, and everyone we spoke to was very helpful in our decision making. Brad was very professional, and because of him we would recommend this dealership to all of our friends and family. I recently bought a car at a competitor's place and I really wish I came here first. Buy your car here, not at that other place. Great service. More
by Nurseinajeep1
Employees Worked With
Ken Nelson, Brad Baumhor, Seth Brown
