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J&M Automotive

Naugatuck, CT

4.8
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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756 New Haven Road

Naugatuck, CT

06770

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Showing 1,806 reviews

July 06, 2018

excellent my husband had a great experience buying his Truck from Sue. So we decided that we would buy another car when needed. My husband actually surprised me More

by jamie622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Janelli
Jul 06, 2018 -

J&M Automotive responded

Jamie, thank you so much for your kind words! We truly appreciate it. Congratulations on your "new" SUV! We hope you enjoy it and hope to see you again in the future.

July 04, 2018

Professional and Trustworthy. Rich was very helpful and delivered what he promised. The Mercedes Conv. I bought was also a good value.. A pleasure to do business with.. More

by Stewart Weisberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Janelli, Rich Grassi
Jul 05, 2018 -

J&M Automotive responded

Stewart, thank you so much for your positive review! Enjoy your "new" convertible! We hope to see you again in the future.

July 02, 2018

Rich rocks Rich ensured the process was smooth and he lived up to every promise. There was one light bulb that failed and Rich had the issue immediately resolved More

by VW loyalist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grassi, Kassie Merancy
Jul 05, 2018 -

J&M Automotive responded

Thank you so much for your review. We hope to see you again in the future!

June 29, 2018

Oh What a Feeling Toyota!! This was my first experience with J&M Automotive the process from start to completion was simply remarkable, excellent! Sue Janelli my salesperson wa More

by Queene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Sue Janelli
June 25, 2018

5 STAR WORTHY SERVICING!!! Steve was very helpful and kind. He helped me pick the right car and even broke down the process. He even EDUCATED me on my apr and what to expect. Ve More

by RichMorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Magura
Jun 26, 2018 -

J&M Automotive responded

Thank you for your review! We truly appreciate it. We are glad Steve helped you pick the right car and that you learned something new! We hope to see you again in the future.

June 23, 2018

Fred Blum A great man to get a hold of! If you need your car fixed, his dedication gets the job done! Fred is a caring and passionate employee!!! If I could giv More

by Jess Rodrigues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Blum
Jun 23, 2018 -

J&M Automotive responded

Jess, thank you for your amazing review! We really appreciate all the kind words. We are so glad Fred assisted you and that you had a great experience with him!

June 21, 2018

Outstanding Service Experience They are always straight forward, give me what I need without being pushy and always make sure that I am happy and satisfied when I leave. More

by AnitaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Fred Blum
June 19, 2018

Car Repair Fred and his team in the service department continue to amaze me - there are few things that are more terrifying (from a financial standpoint) than yo More

by amrivera1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Blum
Jun 19, 2018 -

J&M Automotive responded

Thank you so much for your review! It is so nice to hear what great service our customer's receive especially in our service department. I am glad Fred was able to help you out and give you an amazing price on your repairs!

June 16, 2018

Second purchase This is my second purchase in 3 years and the experience was excellent once again. They were easy to work with and very friendly. J&M will be my fist More

by DT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nelson, Seth Brown, Ken Federici
June 16, 2018

Up-standing from Start to Finish The first person I communicated with at J & M Automotive was Seth Brown. He was patient and the epitome of professional. He suggested specific back-r More

by Tess
Recommend Dealer
Yes
Employees Worked With
Sue Janelli, Seth Brown
Jun 18, 2018 -

J&M Automotive responded

Tess, thank you so very much for that positive review! We cannot thank you enough for all of your kind words. We are happy to hear that your experience was a great one! Sue is awesome and we are glad she was there to help you out with all of that knowledge she has. Thank you once again for the recommendation shout out. We hope to see you again in the future!

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