J&M Automotive

Easy and Helpful The entire experience went smoothly with Brads help. Felt comfortable by the end. Went home happy with my time there. Proud owner of a much-needed The entire experience went smoothly with Brads help. Felt comfortable by the end. Went home happy with my time there. Proud owner of a much-needed quality vehicle. Thanks! More

Great dealership Quick and easy process. They are very easy to work with. We asked lots of questions and they gave us an answer to everything. They very thoroughly go Quick and easy process. They are very easy to work with. We asked lots of questions and they gave us an answer to everything. They very thoroughly go through the vehicles. Will use again More

Good experience but CAUTION to buyer re "convenyance fee" I bought my car via internet and had to drive across country to return. I dealt 99% with Brad who was a good communicator and made me comfortable wit I bought my car via internet and had to drive across country to return. I dealt 99% with Brad who was a good communicator and made me comfortable with making a purchase online. Not something I would thought I would ever consider. While this is not an excuse, I should point out that J&M picked me up from my hotel and took me to the dealership so I could sign papers and get out quickly to make my 4 day return trip. I was picked up almost 2 hours late. I was told there was traffic due to snow, but return trip showed no traffic (in fact it was light) either way. (maybe a stop for "A smoke and a pancake?") This put me in a stressed mood because I had allocated certain time to drive each day to make it back home in time for work and I left the dealer around 1 pm when I had planned to leave by 11. My error was I didn't review the Purchase Order and I want to CAUTION any buyer about a line item I missed. There is a line item of $598 for a conveyance fee which was stated during our discussion on the phone but never explained as negotiable. This is stated on the Order. The fee isn't really explained but is in bold font and states, "The fee is negotiable". I would caution everyone to question and negotiate this conveyance fee. It's in Bold Font and J&M will reply to me that they told me about it, but when you are buying a car, the process is not as familiar to the buyer as the seller. L and there is a lot to consider. This is a detail they want to slide and they did on me. Shame on me - MY WARNING TO YOU. That fee was about 7% of my sale. Note: J&M put a self advertising sticker on my car. I asked that it was removed (I don't put anything on my car). When I got home, my wife and I looked over the car in detail. Where the sticker had been was now a thin rectangular chip of paint. Very suspiciously looked exactly like a scratch from a razor blade. I'm very happy with the car itself and Brad was patient with the number of calls I made to him through the weeks. More

First Car Buyer Experience My experience with J&M was all-around great; Seth was timely in response to my inquiry and appointment date, and during the final transaction, Steve w My experience with J&M was all-around great; Seth was timely in response to my inquiry and appointment date, and during the final transaction, Steve was very helpful explaining details regarding the transaction. My highest accolades go to Damien- he was absolutely fantastic! He is very knowledgable about cars (Subarus specifically) and honest regarding car-model comparison within the same maker. I felt he was fair and transparent regarding all aspects of the deal (I was comparing two similar models and he gave detailed information regarding pros and cons, particularly regarding the price range I was looking at). He was also very helpful and patient with me as a first-time car-buyer. Damien was easily available for contact, and all of my correspondence with him was answered in a friendly, timely, professional manner. My family has used J&M to purchase cars in the past, and I was very pleased to continue to use this dealer. I highly recommend this dealership, and hope to use them again in the future. More

Incredible Brad was the salesman I dealt with. I told him the car I wanted and he did everything in his power to get me in that car, that day! Within 3 hours I w Brad was the salesman I dealt with. I told him the car I wanted and he did everything in his power to get me in that car, that day! Within 3 hours I was driving away in my new vehicle! Absolutely amazing staff. Incredible inventory and just an absolutely beautiful dealership. Will definitely be making future purchases from this dealership and highly recommend to anyone looking to buy a new vehicle! More

Amazing! They weren't pushy at all! They let us walk the lot no interuptions before we went in. We were greeted with coffee and immediately sat down with Brad. They weren't pushy at all! They let us walk the lot no interuptions before we went in. We were greeted with coffee and immediately sat down with Brad. He listened to my needs and wants and found a perfect match in less than 20 mins of being there and it was on point. Everyone we spoke with was professional and so down to earth! I highly recommend J&M automotive you wont find the same vibe elsewhere. More

Experience was satisfying Overall very happy. Great customer service and quick. Brad was awesome to work with, very knowledgeable and looking out for the best interest of the b Overall very happy. Great customer service and quick. Brad was awesome to work with, very knowledgeable and looking out for the best interest of the buyer. More

Good experience Honest, easy used car purchase. Highly recommend. Vinny made the process quick and simple. No inflated prices. No selling unnecessary things. No Honest, easy used car purchase. Highly recommend. Vinny made the process quick and simple. No inflated prices. No selling unnecessary things. No hard sell on financing. More

Very Easy Process, Smooth Transaction Very easy process, very straightforward. Staff was very accessible; all my questions were answered and all concerns addressed. Great communication wit Very easy process, very straightforward. Staff was very accessible; all my questions were answered and all concerns addressed. Great communication with the dealership - no issues. Process was made very simple and all terms, etc. we're clear. More

Easy peasy My first time buying an automobile and J&M made the process way easier than I thought it would be. Staff is friendly and very helpful. Recommended. My first time buying an automobile and J&M made the process way easier than I thought it would be. Staff is friendly and very helpful. Recommended. More