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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
May 09, 2017
Great place Great salesman got me out of my crasher and into something i could afford. Good place good people I would recommend to other people to go there. Great salesman got me out of my crasher and into something i could afford. Good place good people I would recommend to other people to go there. More
by John
Employees Worked With
Ken Nelson, Brad Baumhor
May 09, 2017
Great environment great people great cars ! As soon as I walk in everyone is friendly and very welcoming I honestly felt as if I were family ! Very down to earth and helpful thank you so much I As soon as I walk in everyone is friendly and very welcoming I honestly felt as if I were family ! Very down to earth and helpful thank you so much I love my Nissan Altima I would definitely recommend J&M Automotive!!! Steve and Vinny are absolutely AMAZING !!!!! More
by MaxineAD
Employees Worked With
Steve Groppi, Vinny Petta
May 08, 2017
Great sales associate Seth was a great guy, honest, helpful. My one and only complaint was when we went to pick it up, the car was not washed and had less than a quarter ta Seth was a great guy, honest, helpful. My one and only complaint was when we went to pick it up, the car was not washed and had less than a quarter tank of fuel. I have bought many cars in my life and this was a first. Usually the car was shining clean with a full tank. More
by Jared
Employees Worked With
Seth Brown
May 07, 2017
Great Experience Brad and J&M overall were both very easy to work with. We got a great Highlander that we are really happy with and know that it will serve us well fo Brad and J&M overall were both very easy to work with. We got a great Highlander that we are really happy with and know that it will serve us well for many years to come. More
by Deems05
Employees Worked With
Brad Baumhor
May 06, 2017
Fantastic service Luis and Kyle were extremely helpful and accommodating. My parents requested to see the car and they got back to them within 12 hours. When they saw t Luis and Kyle were extremely helpful and accommodating. My parents requested to see the car and they got back to them within 12 hours. When they saw the car, my dad had a few minor concerns before I came to purchase the car. They fixed everything we were concerned with and some. When we arrived at the dealership, I signed all the paperwork, and got my car within 20 minutes. when I need another car, i will be returning to J&M!!! More
by Alex0922
Employees Worked With
Kyle Colby, Ken Nelson, Luis Rodriguez
May 06, 2017
Most painless car purchase imaginable I would recommend this dealership to anyone. The facilities are clean and the staff is friendly. Steve Magura helped me find the car I was looking fo I would recommend this dealership to anyone. The facilities are clean and the staff is friendly. Steve Magura helped me find the car I was looking for with absolutely no pressure. I went in there totally ready to play ball, but there were no games, just a quick and easy experience. We will definitely use this dealer in the future for other cars. More
by ChristineandNick
Employees Worked With
Ken Nelson, Steve Magura
May 03, 2017
EXECELLENT!!! They were very nice and quick! They know how to do their job right ! I recommend j/m for anyone who is interested in getting a car ! Awesome service. They were very nice and quick! They know how to do their job right ! I recommend j/m for anyone who is interested in getting a car ! Awesome service. More
by Keysha321
Employees Worked With
Seth Brown
May 03, 2017
great place to buy a preowned vehicle My wife and I went in on a Sunday to look at another truck. When we saw this Jeep we were pretty sure that it was what we wanted. We did go back and d My wife and I went in on a Sunday to look at another truck. When we saw this Jeep we were pretty sure that it was what we wanted. We did go back and drive the other one but settled on the Jeep. Brad was very patient and helpful. We enjoyed working with him. More
by coachfrink
Employees Worked With
Steve Groppi, Brad Baumhor
May 03, 2017
Absolutely awesome experience. We were immediately greeted with tender, love, and care. Ray was quick and efficient in the sale and got us right into the car we were looking for. I We were immediately greeted with tender, love, and care. Ray was quick and efficient in the sale and got us right into the car we were looking for. I would recommend doing business with J&M and Ray to anyone looking for a car in the future. More
by Cmello1515
Employees Worked With
Ken Nelson, Steve Groppi, Ray Demers
May 02, 2017
Quick & Easy for long distance buyer We were pleased to see the car we looked at online was true to the pictures. Having driven from the other end of the state, it made our decision that We were pleased to see the car we looked at online was true to the pictures. Having driven from the other end of the state, it made our decision that much easier. Sue worked with us to be sure we could take our "new" vehicle home the same day. The whole process was quick & easy, from start to finish. We'll be back when we're in the market for another vehicle and will definitely recommend J & M to our friends. More
by S&N Meigs
Employees Worked With
Sue Janelli
