Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,806 reviews
December 31, 2020
Great customer service and great to deal with. Jonathan know the history of the car a No answered any questions that I had. When I picked up the car he had all paperwork in order. know the history of the car a No answered any questions that I had. When I picked up the car he had all paperwork in order. More
by Jmr004
Employees Worked With
Jonathan Irizarry
December 29, 2020
Mike was great, he was very helpful and understanding throughout the whole process. He made sure to point me in the right direction so I would be going home with a car that fit my exact needs! I'd highly throughout the whole process. He made sure to point me in the right direction so I would be going home with a car that fit my exact needs! I'd highly recommend getting your next car here as I will be doing the same when the time comes. More
by Kaitlyn R
Employees Worked With
Michael Conlon
December 29, 2020
I was referred here by my mom and I’m so glad I came ! Steve was amazing from the time I came in the door. Great communication, friendly & easy to work with. I will def recommend others. Steve was amazing from the time I came in the door. Great communication, friendly & easy to work with. I will def recommend others. More
by Mmarie82393
Employees Worked With
Steve Magura
December 26, 2020
Norbert made my experience buying my first car so easy and was very helpful! He’s very efficient and accommodating, 10/10 experience. He made everything go smoothly! and was very helpful! He’s very efficient and accommodating, 10/10 experience. He made everything go smoothly! More
by obrienja98
Employees Worked With
Norbert Rivera
December 24, 2020
The most pleasent, most informative experience ever. Norbert was a breath of fresh air after dealing with other dealerships. Dont waste your time with others . Go to JM and ask for Norbert gaurenteed sa Norbert was a breath of fresh air after dealing with other dealerships. Dont waste your time with others . Go to JM and ask for Norbert gaurenteed satisfaction . No bs More
by aaitken14
Employees Worked With
James McCowan, Brad Baumhor, Dannielle Cureton, Norbert Rivera
December 23, 2020
We just bought our second car at J &M.. such a great experience. John and Danielle were great!! Would 💯 recommend them!! It’s worth the drive! experience. John and Danielle were great!! Would 💯 recommend them!! It’s worth the drive! More
by Lnbtroia
Employees Worked With
Dannielle Cureton, Jonathan Irizarry
December 23, 2020
Very friendly staff, and they made buying a car super easy and painless! Very happy with our car purchase as well. The car was serviced and in immaculate condition! easy and painless! Very happy with our car purchase as well. The car was serviced and in immaculate condition! More
by ashleyswain
Employees Worked With
Ashley Mccowan, Brad Baumhor, Ken Federici
December 23, 2020
they make a customer feel comfortable and they all work as one. a very professional group of people that are skilled in the ability to make the customer feel most important. I will highly recommend j&m. as one. a very professional group of people that are skilled in the ability to make the customer feel most important. I will highly recommend j&m. More
by jay
Employees Worked With
Ashley , Dannielle Cureton, Milton Martinez, Steve Magura
December 22, 2020
Efficient and thoroughly seamless process. Both Vinny and Danielle were very helpful.Time taken to explain the different vehicles and prices. No rush or pressure to buy. Danielle were very helpful.Time taken to explain the different vehicles and prices. No rush or pressure to buy. More
by Soxj269
Employees Worked With
Vinny Petta
December 22, 2020
Ken, Daniel, and ashely were great through the car buying process. I had been to a lot of dealers and this was the best experience from the time I walked into the dealership. process. I had been to a lot of dealers and this was the best experience from the time I walked into the dealership. More
by anibalsanchezjr
Employees Worked With
Ashley, Dannielle Cureton, Ken Federici
