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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
December 05, 2020
I had such an incredible experience with the purchase of my GMC Terrain. Sue was so knowledgeable, answered all my questions and made the process so simple! At the transaction Rich made all the paperwork a my GMC Terrain. Sue was so knowledgeable, answered all my questions and made the process so simple! At the transaction Rich made all the paperwork a breeze! Would highly recommend heading to J&M for any of your car needs! More
by alexawrinn
Employees Worked With
Sue Janelli, Rich Grassi
December 04, 2020
Friendly staff and more than helpful. Always returned calls with in minutes. Have a great assortment of vehicles and mileage at more then great prices. calls with in minutes. Have a great assortment of vehicles and mileage at more then great prices. More
by Railroad Wolf
Employees Worked With
Jonathan Irizarry
December 04, 2020
Excellent customer service and great selection of vehicles. Was able to get the vehicle I wanted the same day. Would recommend everyone get their car from there. vehicles. Was able to get the vehicle I wanted the same day. Would recommend everyone get their car from there. More
by CJHangen
Employees Worked With
Milton Martinez
December 03, 2020
Really helpful and attentive. Vinny answered all my questions and was more than nice! I couldn’t be happier with the service here. I will definitely recommend j&m to other people. questions and was more than nice! I couldn’t be happier with the service here. I will definitely recommend j&m to other people. More
by gabby farrell
Employees Worked With
Vinny Petta, Dannielle Cureton
December 03, 2020
Found the perfect truck and it was a great experience to purchase it. Within 3 days I'm driving off the lot with a great warranty and theyserviced/ inspected more than I imagined purchase it. Within 3 days I'm driving off the lot with a great warranty and theyserviced/ inspected more than I imagined More
by sdwvfw1011
Employees Worked With
Milton, Brad, Danielle, James , Brad Baumhor, Dannielle Cureton, Milton Martinez
December 03, 2020
Great experience. Will definitely come back again! Staff is friendly and was very attentive to my needs in what I was looking to purchase. The process was also easy! is friendly and was very attentive to my needs in what I was looking to purchase. The process was also easy! More
by Vicki Williams
Employees Worked With
James McCowan, Brad Baumhor, Dannielle Cureton, Milton Martinez
December 01, 2020
Jonathan was my sales representative and his service is Jonathan was my sales representative and his service is Excellent. He is very knowledgeable and patient J&M Automotive is the place to come and get Jonathan was my sales representative and his service is Excellent. He is very knowledgeable and patient J&M Automotive is the place to come and get your car today, tommorrow and in the future! Thank you Jonathan and J&M Automotive for all things. More
by Kris
Employees Worked With
Jonathan Irizarry
November 30, 2020
Had a great experience buying a car. Everyone was so great and patient with me and my wife. I’m thankful for all help. I have never had an experience like this great and patient with me and my wife. I’m thankful for all help. I have never had an experience like this More
by Williamxander3
Employees Worked With
James McCowan, Steve Groppi, Brad Baumhor, Bill Dwyer, Rich Grassi
November 29, 2020
So many good things to say about my experience!! As a first time buyer, I felt comfortable to move at my own pace and had the support of the staff when I had questions. Very accommodating and warm. Micha first time buyer, I felt comfortable to move at my own pace and had the support of the staff when I had questions. Very accommodating and warm. Michael gave me phone calls to update me on my car buying process and was so great about telling me what I needed to do!! I drove away very happy with a new car and a very pleasant car buying experience. Check them out, you absolutely will not regret it :) Also Rich in finance was a hoot!! So helpful in explaining all the complicated finance documents and funny as can be!! More
by Jules
Employees Worked With
Rich Grassi, Michael Conlon
