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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
October 01, 2020
Steve K was the best, he was very helpful! Got a great car and received awesome customer service. Process was smooth and quick and there was great communication. car and received awesome customer service. Process was smooth and quick and there was great communication. More
by adreanapetro
Employees Worked With
Steve Klebart
October 01, 2020
Awesome experience! Wonderful customer service! I would recommend Mike and Danielle to anyone purchasing a car! They made the process simple and celebrated our purchase! recommend Mike and Danielle to anyone purchasing a car! They made the process simple and celebrated our purchase! More
by cmz878
Employees Worked With
Dannielle Cureton, Michael Conlon
September 30, 2020
Wonderful place great people make you feel at home when purchasing when You are purchasing your vehicle of your selection Great I am having everything prepared for the initial sign off service is excellent purchasing when You are purchasing your vehicle of your selection Great I am having everything prepared for the initial sign off service is excellent Everyone that works there is very nice and polite More
by mcurry331
Employees Worked With
Brad Baumhor, Dannielle Cureton, Ken Federici, Becky Legendre
September 28, 2020
I would highly recommend this dealership, they have a lot of cars to choose from and will help you find the perfect car for you, very helpful and are very attentive. of cars to choose from and will help you find the perfect car for you, very helpful and are very attentive. More
by Michelleashley469
Employees Worked With
Sue Janelli
September 26, 2020
After 6 years, I finally went out of my comfort zone and stepped foot in a dealership. I was beyond nervous and the second I stepped foot into Milton’s office, I felt at home. 15 lbs of stress was taken off stepped foot in a dealership. I was beyond nervous and the second I stepped foot into Milton’s office, I felt at home. 15 lbs of stress was taken off my chest. He was there that day to help me, not to belittle me or just get me in a car and go. He went above and beyond with everything, including being able to help me gain my confidence back. The absolute best experience I have ever had and will forever recommend everyone to go through Milton! More
by b.hreschak13
Employees Worked With
Milton Martinez
September 26, 2020
Fast and friendly service! Everything was clean and everyone had masks which helped ease the anxieties of meeting with people. Would recommend J&M to others everyone had masks which helped ease the anxieties of meeting with people. Would recommend J&M to others More
by GiuffreEP
Employees Worked With
Michael Conlon
September 25, 2020
Everyone here was very nice and helpful. Willing to answer any questions I had and explained everything in great detail. Definitely recommend to all family and friends. answer any questions I had and explained everything in great detail. Definitely recommend to all family and friends. More
by tamila392
Employees Worked With
Brad Baumhor, Robert Cullen
September 24, 2020
Pat was so great, super nice and helpful and very friendly! I would definitely recommend him if you are in search of a new car! Thank you so much Pat!! friendly! I would definitely recommend him if you are in search of a new car! Thank you so much Pat!! More
by mccarthy.anna.5
Employees Worked With
Pat Ferraiolo
