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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
September 16, 2020
The service was great. Got me approved very quickly and the vehicle delivered in a timely manner. I would definitely recommend this dealership to anyone. Great place to buy a car. I would like to mention M the vehicle delivered in a timely manner. I would definitely recommend this dealership to anyone. Great place to buy a car. I would like to mention Mike Conlon my sales representative and Richie the Finance Manager for doing an excellent job. Keep up the great work. You earned a customer for life. More
by crb76
Employees Worked With
Rich Grassi, Michael Conlon
September 16, 2020
These guys were super helpful and friendly. I had a concern about not having an extra key and they knocked off that amount from my total price, which was super helpful. They have literally 500 models concern about not having an extra key and they knocked off that amount from my total price, which was super helpful. They have literally 500 models to choose from and most of their cars are only a few years old. More
by mmiterko820
Employees Worked With
Steve Groppi, Rich Grassi, Becky Legendre
September 16, 2020
Great customer service. Great experience. Definitely would recommend to both family and friends. Definitely would come back if we needed to get another used car. would recommend to both family and friends. Definitely would come back if we needed to get another used car. More
by Civic Girl
Employees Worked With
Vinny Petta
September 15, 2020
So friendly!! Norbert was great! Great service! Very friendly and accommodating! Definitely would use them again! Thank you thank you for everything!! :) Love my new car! friendly and accommodating! Definitely would use them again! Thank you thank you for everything!! :) Love my new car! More
by molly27
Employees Worked With
Rich Grassi, Becky Legendre, Norbert Rivera
September 15, 2020
Great dealership to work with. People was very pleasant and extremely helpful. Love love love my car. Went out of their way to be helpful . and extremely helpful. Love love love my car. Went out of their way to be helpful . More
by gailmase
Employees Worked With
Rich Grassi, Becky Legendre, Milton Martinez, Steve Magura
September 14, 2020
Steve K and J&M were great! Very dependable, very flexible and they offered fast service. Steve K was always available even after hours. He let me know information as soon as it was available. flexible and they offered fast service. Steve K was always available even after hours. He let me know information as soon as it was available. More
by James.roberts
Employees Worked With
Steve Klebart
September 12, 2020
Awesome service and good people.Good prices. They work Awesome service and good people. Good prices. They work hard to get you into the car you want. Did not feel pressure from them to buy. Awesome service and good people. Good prices. They work hard to get you into the car you want. Did not feel pressure from them to buy. More
by schwed
Employees Worked With
Bill Dwyer, Dannielle Cureton
September 12, 2020
As always, J&M knock it out of the park with their quality of cars and customer service! From the second you walk onto the lot to find your vehicle to the time pick it up and drive away they provide e quality of cars and customer service! From the second you walk onto the lot to find your vehicle to the time pick it up and drive away they provide exceptional service. This is our family’s 6th vehicle purchased from J&M and we’ll continue to return next go around. More
by Bob
Employees Worked With
Brad Baumhor, Rich Grassi, Becky Legendre, Pat Ferraiolo
September 11, 2020
I had a great experience purchasing my car with J and M. They made the process seamless and easy and even offered programs to save me money in the long run. I'm looking forward to driving my "new" car. They made the process seamless and easy and even offered programs to save me money in the long run. I'm looking forward to driving my "new" car. More
by BMH
Employees Worked With
Dannielle Cureton, Steve Magura
