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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
September 10, 2020
Everyone was great, thank you Steve and Milton for your time! We are excited to head home with our new car and look forward to future service. time! We are excited to head home with our new car and look forward to future service. More
by Jess Rodrigues
Employees Worked With
Milton Martinez, Steve Magura
September 10, 2020
This is my second buy from J&M great customer service, everyone is friendly and helpful I would definitely recommend it if you looking for a good used vehicle. everyone is friendly and helpful I would definitely recommend it if you looking for a good used vehicle. More
by sinethembanngcobo
Employees Worked With
Rich Grassi, Steve Klebart
September 10, 2020
Very helpful and kind. Process was quick and efficient. I got a great deal on my new car! Super happy with my purchase. I will be back whenever i get a new car. got a great deal on my new car! Super happy with my purchase. I will be back whenever i get a new car. More
by Angel Gonzalez
Employees Worked With
Norbert Rivera
September 10, 2020
Great dealership everyone pleasant and helpful great selection of cars prices etc Bought the extended warranty just in case because of a used car. Know many people who have bought cars here and they nev selection of cars prices etc Bought the extended warranty just in case because of a used car. Know many people who have bought cars here and they never had a problem with J&M More
by Maureen.persico
Employees Worked With
Mike was great always there when a question had to be answered, Brad Baumhor, Dannielle Cureton, Becky Legendre, Michael Conlon
September 06, 2020
Easy to deal with, great communication, honest and professional. Jim and Steve answered all my questions and made my car buying experience a pleasure. A+ professional. Jim and Steve answered all my questions and made my car buying experience a pleasure. A+ More
by Hzawada
Employees Worked With
Bill Dwyer, Steve Klebart
September 06, 2020
Overall I was able to accomplish what I came here to do. The process was definitely a little frustrating but in the end I got a car at a good price and am happy. The process was definitely a little frustrating but in the end I got a car at a good price and am happy. More
by nicolegrant000
Employees Worked With
James McCowan, Dannielle Cureton, Becky Legendre, Robert Cullen
September 05, 2020
Absolutely 100% satisfied with the exceptional service I have received from the moment I started my car-searching process. I cannot recommend this company enough! Pat was amazing and went out of his way to have received from the moment I started my car-searching process. I cannot recommend this company enough! Pat was amazing and went out of his way to help us through every little detail. I am a very happy customer and WILL be returning to do business! If you want a fair price and a friendly Experience this is the place to go! More
by Akeskie
Employees Worked With
Pat Ferraiolo
September 05, 2020
The dealership has an excellent website! It was so easy to navigate. When checking out the car I was interested in. It was very fast and easy. I bought the first car I was interested in! Only had to wait a to navigate. When checking out the car I was interested in. It was very fast and easy. I bought the first car I was interested in! Only had to wait a week More
by Olivia DeAngelis
Employees Worked With
Bill Dwyer, Richard Vincent
September 05, 2020
Sue was referred to me by my family member who buys all of his vehicles from her. She was very professional and pleasantly took great care of me. The process was quick and painless. I highly recommend her of his vehicles from her. She was very professional and pleasantly took great care of me. The process was quick and painless. I highly recommend her. More
by randalldenis09
Employees Worked With
Sue Janelli, Richard Vincent
