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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
September 05, 2020
I haven't had a new car in 20 years! Jim, Brad, and Danielle definitely made this a great experience! Not sure why I waited so long, will definitely recommend J&M Automotive to anyone looking for a veh Danielle definitely made this a great experience! Not sure why I waited so long, will definitely recommend J&M Automotive to anyone looking for a vehicle. More
by suecip24
Employees Worked With
Brad Baumhor, Dannielle Cureton, Becky Legendre
September 05, 2020
I am from NY and found your dealership online because of the specific vehicle I was looking for. Everyone (Sue/Dannielle) I encountered through my purchase was very professional and courteous. It was an exc the specific vehicle I was looking for. Everyone (Sue/Dannielle) I encountered through my purchase was very professional and courteous. It was an excellent experience! James you have a great group of employees! More
by Skylar.riccardi
Employees Worked With
Sue Janelli, Dannielle Cureton
September 05, 2020
Gucci and Rich where very thorough. Real pleasure. So look looking forward to drive my new car. Big Thanks. Great group to deal with. Thank you. look looking forward to drive my new car. Big Thanks. Great group to deal with. Thank you. More
by ttortorella
Employees Worked With
Rich Grassi, Steve Magura
September 05, 2020
Everyone there is very nice. They are considerate and try to meet all the needs of the customer. They have a great selection! Great place to shop. to meet all the needs of the customer. They have a great selection! Great place to shop. More
by KellyO
Employees Worked With
Rich Grassi, Pat Ferraiolo
September 05, 2020
Our experience was nothing less than 100% customer service oriented. Michael, our salesman, was extremely responsive, knowledgeable, and accommodating. Upon pickup, my husband had a question about agr service oriented. Michael, our salesman, was extremely responsive, knowledgeable, and accommodating. Upon pickup, my husband had a question about agreed upon parts replacement, Brad immediately brought the car and him into the shop to review expectations. Everything was 100% as promised. Closing the deal was smooth and effortless. We highly recommend J&M. More
by laura612
Employees Worked With
James McCowan, Brad Baumhor, Michael Conlon
September 04, 2020
We have been going to J&M Automotive for over 7 years now & each buying experience is wonderful! Hassle free, reliable & dependable service. Each vehicle is great quality, safety inspected and affordable! We & each buying experience is wonderful! Hassle free, reliable & dependable service. Each vehicle is great quality, safety inspected and affordable! We highly recommend Sue Janelli in sales! She is down to earth, easy to work with & makes the buying experience all around fun & easy! Danielle in financing is straightforward & informative! We highly recommend J&M Automotive for anyone looking for a great car buying experience! We will continue to choose them in all our future car purchases!! They are the best! More
by JRandall2018
Employees Worked With
James McCowan, Sue Janelli, Dannielle Cureton
September 04, 2020
We are extremely happy with the service at J&M Automotive , and I recommend them highly if you are in the market for a used car. Rick and Richie are friendly and helpful. , and I recommend them highly if you are in the market for a used car. Rick and Richie are friendly and helpful. More
by Dee8181
Employees Worked With
Rich Grassi, Richard Vincent
September 04, 2020
Rich, Ken, and Robert made this an absolute pleasure! I’ve never bought a car out of state and these guys knocked it out of the park! I’ve never bought a car out of state and these guys knocked it out of the park! More
by Dakota S
Employees Worked With
Rich Grassi, Ken Federici, Richard Vincent
