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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
September 04, 2020
Great experience. Nice clean car for the price. Great communications preceding delivery. Looking forward to years of happy driving. Thank you to the team at JW communications preceding delivery. Looking forward to years of happy driving. Thank you to the team at JW More
by Yadamy107
Employees Worked With
Norbert Rivera
September 03, 2020
Easy purchase, no price haggling. They went out of their way to make this new car purchase phenomenal. Very clean and safe place to purchase a car way to make this new car purchase phenomenal. Very clean and safe place to purchase a car More
by Chaz
Employees Worked With
James McCowan, Dannielle Cureton, Michael Conlon
September 03, 2020
The customer service was excellent the whole way through. no complaints on feeling pressured Or followed around by a dealer like other dealerships I have been to. no complaints on feeling pressured Or followed around by a dealer like other dealerships I have been to. More
by 0421bubba
Employees Worked With
Dannielle Cureton, Becky Legendre, Pat Ferraiolo
September 03, 2020
Purchased my first car here! Everyone was super nice, and extremely helpful. Sue did an amazing job at helping me purchase a beautiful car and Danielle helped explain all the financial obligations. Overall a extremely helpful. Sue did an amazing job at helping me purchase a beautiful car and Danielle helped explain all the financial obligations. Overall a super positive experience! More
by perales.sa
Employees Worked With
Sue Janelli, Dannielle Cureton
September 03, 2020
Awesome customer service! My family buys all their cars from JM & always happy with our purchased...Sue is the best!!!! Highly recommend J and M from JM & always happy with our purchased...Sue is the best!!!! Highly recommend J and M More
by Freemm2014
Employees Worked With
James McCowan, Sue Janelli, Dannielle Cureton
September 03, 2020
It was a pleasure to work with Both Danielle and Steve during all transactions and paperwork for my new vehicle I would highly reccommend people to work with her. during all transactions and paperwork for my new vehicle I would highly reccommend people to work with her. More
by Egesmond
Employees Worked With
Dannielle Cureton, Steve Klebart
September 03, 2020
Excellent help. Very friendly an helpful. We enjoyed working with Norbert . Never felt rushed or pushed into buying a car . Would highly recommend J&M working with Norbert . Never felt rushed or pushed into buying a car . Would highly recommend J&M More
by wgraham1059
Employees Worked With
Jim , Danielle, becky, Norbert Rivera
September 02, 2020
Steve K was wonderful reliable and great customer service I would recommend him to anyone and most of all not pushy. He is extremely knowledgeable and great I would recommend him to anyone and most of all not pushy. He is extremely knowledgeable and great More
by Doc72
Employees Worked With
Steve Klebart
September 02, 2020
Great costomer service. Everyone was helpful. Johnathan kept in contact with update. Made sure everything was working and good condition before I picked up car. Rich was helpful with the paperwork, fully e kept in contact with update. Made sure everything was working and good condition before I picked up car. Rich was helpful with the paperwork, fully explained everything More
by epjml
Employees Worked With
Richard Vincent, Jonathan Irizarry
