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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
June 14, 2020
I appreciate the Great service ! I am Happy with car it drives brand new and is very comfortable! Thank you pat you're the Man ! drives brand new and is very comfortable! Thank you pat you're the Man ! More
by Knightraijae56
Employees Worked With
Brad Baumhor, Rich Grassi, Pat Ferraiolo
June 13, 2020
My 2nd time buying a car from them. Brad goes above and beyond for customers . Steve had a good personality with alot of patients with all my questions beyond for customers . Steve had a good personality with alot of patients with all my questions More
by Happy customer
Employees Worked With
Brad Baumhor, Steve Klebart
June 12, 2020
I purchased a Toyota 4runner from Rick. He went above and beyond my expectations. He was knowledgeable and informative, answering all my many questions with patience and professionalism. Highly reccomended!! beyond my expectations. He was knowledgeable and informative, answering all my many questions with patience and professionalism. Highly reccomended!!!! More
by heatherfellows75
Employees Worked With
Dannielle Cureton, Richard Vincent
June 11, 2020
Great company to work with. Very satisfied with the service and the salespeople here. Knowledgeable and very pleasant to deal with. Would do it again! service and the salespeople here. Knowledgeable and very pleasant to deal with. Would do it again! More
by Spanuna89
Employees Worked With
Michael Conlon
June 11, 2020
Awesome experience!! This is my third personal purchase from J+M and 10 total in my family. I recommend to everyone I know because I won't go anywhere else!!! from J+M and 10 total in my family. I recommend to everyone I know because I won't go anywhere else!!! More
by tinamarie7752
Employees Worked With
Brad Baumhor, Rich Grassi, Michael Conlon
June 10, 2020
J&M is the Best Dealership I’ve purchased a vehicle from. Steve my salesman knew exactly what I needed and treated me like a Brother! I felt comfortable the entire time without any pressure! J&M will always Steve my salesman knew exactly what I needed and treated me like a Brother! I felt comfortable the entire time without any pressure! J&M will always be #1 in my book! More
by AllproHVAC
Employees Worked With
Steve Groppi, Dannielle Cureton, Becky Legendre
June 09, 2020
To keep this short and sweet I would say 10/10 highly recommend, walk right inside and ask for Sue! But I just can’t do that! I can’t thank Sue enough! I walked into J&M with just an idea of what I wante recommend, walk right inside and ask for Sue! But I just can’t do that! I can’t thank Sue enough! I walked into J&M with just an idea of what I wanted and by idea, I mean I couldn’t decide between 5 cars, she is so personable, very attentive to my wants and needs, she stuck to my price range, she had me sit on it over night, the next day I came in narrowed down to 3 cars...The Audi she pulled up was the one that stole my heart!! She made this experience so fun for me, this was my first time ever purchasing a car from a dealership and I do not regret it! More
by McKayla Marques
Employees Worked With
Sue Janelli
June 08, 2020
I loved how my mother and I were treated here. Sue was our sales person. She was sweet and nice from the beginning. She listened to what I wanted and what I could afford. She didn't try to sell me anythin our sales person. She was sweet and nice from the beginning. She listened to what I wanted and what I could afford. She didn't try to sell me anything she knew I couldn't afford. She also addressed any concerns I had about issues on the Ford fusion before I signed anything. She did everything she could to get me approved for finance and kept me up to date on the status of the car. My only complaint was the initial wait time before any one came and talked to us and then once someone did...the person took my license to scan it, said they would be right back, but we waited another 20 mins before we spoke to a sales person. Richie was not as attentive as Sue. She ended up answering all of the questions I had for him. We spoke for maybe 5 mins. He gave me my paperwork, told me where to sign and walked away. Never saw him again. He was supposed to walk us through the signing process. More
by PiRaTiCaLwEnCh
Employees Worked With
Sue Janelli, Rich Grassi
