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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
August 21, 2021
Very impressed with service and Bob Russo, would recommend them to anyone. Fast friendly, clean very professional. Girl at front desk Lindsay is awesome awesome. recommend them to anyone. Fast friendly, clean very professional. Girl at front desk Lindsay is awesome awesome. More
by C.piekos
Employees Worked With
Steve Magura, Bob Russo
August 21, 2021
My daughter just purchased a car today the customer service here was above and beyond friendly and very helpful. I would definitely recommend this place. service here was above and beyond friendly and very helpful. I would definitely recommend this place. More
by Carmen
Employees Worked With
Michael Conlon, Juan Quiles
August 15, 2021
From the moment you walk in to the minute you leave you’ll definitely leave satisfied. Happy customer. Daniel our sales consultant was amazing, knowledgeable and top of the line helpful. Definitely rec you’ll definitely leave satisfied. Happy customer. Daniel our sales consultant was amazing, knowledgeable and top of the line helpful. Definitely recommend JM automotive. Gillian More
by Gillian
Employees Worked With
Daniel Negron, Brad Baumhor
August 11, 2021
Everyone at J&M was friendly and efficient and made the process quick and painless. I don't think we could've gotten a better price or better service elsewhere. We bought our previous car from A Better W process quick and painless. I don't think we could've gotten a better price or better service elsewhere. We bought our previous car from A Better Way in 2019 and felt like we got a good deal, but J&M was SO much easier to work with and infinitely more detail-oriented. They put in new brakes, did a wheel alignment, and who knows what else after we test drove it, and even asked us to bring the car back for further detailing, just so it would be absolutely perfect. Very happy with our purchase. More
by catherine
Employees Worked With
Amy Smith
August 09, 2021
Very friendly and welcoming. When I came in I was looking for one car but there was a wide variety of cars to choose from and they were very helpful. I had been looking for a car for months and came here and for one car but there was a wide variety of cars to choose from and they were very helpful. I had been looking for a car for months and came here and found a good car in less than a few hours. More
by Marcos T
Employees Worked With
Sue Janelli, Juan Scott
