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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
November 19, 2019
Excellent sales department, and very friendly service with Norbert R, and Ken. Would highly recommend to friends and family! Very happy with my first car buying experience! with Norbert R, and Ken. Would highly recommend to friends and family! Very happy with my first car buying experience! More
by Noah martins
Employees Worked With
Ken Nelson, Dannielle Cureton, Norbert Rivera
November 18, 2019
I had an awesome experience with Bill and the whole staff. They made it very relaxing to buy a car and kept me informed every step of the way. I would highly recommend them to anyone looking for a car. staff. They made it very relaxing to buy a car and kept me informed every step of the way. I would highly recommend them to anyone looking for a car. Excellent customer service and no sleazy car sales man . More
by Mavis06450
Employees Worked With
James McCowan, Brad Baumhor, Bill Dwyer, Dannielle Cureton
November 18, 2019
J&M made our car shopping experience amazing! We couldn’t have asked for a better experience! From the minute I walked on the lot they were helpful friendly and very educated about the whole process! It was have asked for a better experience! From the minute I walked on the lot they were helpful friendly and very educated about the whole process! It was so easy to purchase a car we thought we did it wrong! I highly recommend their facility for your next purchase they make it a comfortable stress free purchase! You literally leave the car lot knowing exactly what you purchased and not feeling cheated! Two thumbs up and if they had 20 stars I’d give them 10! thank you so much for helping with such an important and big purchase!! More
by Charlene
Employees Worked With
James McCowan, Vinny Petta, Dannielle Cureton, Becky Legendre
November 17, 2019
Danniell Cureton.is a smart.savy.pleasant.lady.She knows all of everything .Any questions i had and i did have a lot of questions.she had all the answers.I was very comfortable with all the answer. all of everything .Any questions i had and i did have a lot of questions.she had all the answers.I was very comfortable with all the answer. More
by Cowersize
Employees Worked With
Dannielle Cureton
November 16, 2019
This dealership is amazing. The sales person Steve, was beyond helpful and very excellent to fulfill my needs for a brand new car. 10/10 recommended! beyond helpful and very excellent to fulfill my needs for a brand new car. 10/10 recommended! More
by Lindsay s
Employees Worked With
Steve Groppi
November 16, 2019
I am very pleased with the professionalism and integrity of this dealership. I enjoyed working with Vinny tremendously- he was knowledgeable and easy to work with. of this dealership. I enjoyed working with Vinny tremendously- he was knowledgeable and easy to work with. More
by Daniellemarietodd
Employees Worked With
Vinny Petta, Dannielle Cureton, Becky Legendre
November 16, 2019
I bought my first used car from J&M and the experience was fantastic. Everyone was friendly and took ample time to explain everything to me. They did a thorough inspection and took care of any minor mecha was fantastic. Everyone was friendly and took ample time to explain everything to me. They did a thorough inspection and took care of any minor mechanical issues, and I drove off with a tank of gas. More
by O.Ford
Employees Worked With
Dannielle Cureton, Norbert Rivera
November 15, 2019
This dealership is awesome!! Friendly service, easy process. I was scared to death of this process but it was completely painless, thanks to Steve K. He’s so helpful!!! process. I was scared to death of this process but it was completely painless, thanks to Steve K. He’s so helpful!!! More
by james.crowell
Employees Worked With
Ken Nelson, Steve Klebart
November 14, 2019
Process is very simple to go buy a car and take it home that same day compared to other dealers. The staff is very friendly and willing to help you make the best choice with the car you’re looking for that same day compared to other dealers. The staff is very friendly and willing to help you make the best choice with the car you’re looking for More
by gerardopreciado01
Employees Worked With
Ken Nelson, Rich Grassi
November 13, 2019
Great experience with everybody involved. I remember J and M as a growing lot and now that lot is their satellite lot! Highly recommend J and M! and M as a growing lot and now that lot is their satellite lot! Highly recommend J and M! More
by kevkuz26
Employees Worked With
James McCowan, Dannielle Cureton, Steve Klebart
