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J&M Automotive
Naugatuck, CT
1,806 Reviews
Since opening our doors in 1987, we have maintained a commitment to our customers offering ease of purchase and an extensive inventory of pre-owned cars and trucks. Our mission is to exceed your expectations before, during and after the sale. We offer a variety of financial institutions to handle your automotive loan, and also have extended service contracts with coverage for your vehicle for up to four years or an additional 50,000 miles. Our team of dedicated sales associates provides a convenient and comfortable experience delivering top quality, hand selected vehicles at affordable prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,806 reviews
September 10, 2019
Awesome 2014 Volkswagen Passat This was the first car we bought from J & M Automotive. Our salesman, Steve Groppi was great to work with. He was very patient with us, He showed us m This was the first car we bought from J & M Automotive. Our salesman, Steve Groppi was great to work with. He was very patient with us, He showed us multiple cars and took many test drives. He didn't pressure us into buying a car and he was fun to work with. When we brought the car home we noticed that we had 2 small problems. We texted Steve and he reached out to the Service Dept for us. They called us and said to bring in the car in 2 weeks. We were upset by this, so we contacted Steve again and he made sure the car was brought in the next day to be seen by the Head technician to address the issues. They had it fixed the next day. Steve went above and beyond his job. (Thanks again, Steve) If we need anything in the future we will be coming to see you again. More
by Eddie127
Employees Worked With
Ken Nelson, Steve Groppi
September 10, 2019
Purchase car Purchased car for son, Dave DeCarlo was great to work with again, Have bought from here before and will purchase from J and M in the future Purchased car for son, Dave DeCarlo was great to work with again, Have bought from here before and will purchase from J and M in the future More
by Csheedy
Employees Worked With
James McCowan, Dave Decarlo, Dannielle Cureton
September 10, 2019
2017 Hyundai Sonata This is my first used car that I have purchased ever from J&M. Everything (sales and financing) was so smooth, professional and very productive. Thank This is my first used car that I have purchased ever from J&M. Everything (sales and financing) was so smooth, professional and very productive. Thanks Rich. More
by SL
Employees Worked With
Rich Grassi
September 07, 2019
Bought my first car! Everything was very organized and ran smoothly. So glad to purchase my first car ever from here! Special thanks to Dan for being a low-pressure and he Everything was very organized and ran smoothly. So glad to purchase my first car ever from here! Special thanks to Dan for being a low-pressure and helpful salesman. More
by julesmax3
Employees Worked With
Dannielle Cureton, Dan Perlini
September 06, 2019
Yolanda review This in my 3rd car that I have purchased from j and m. I love the staff and service, they are amazing thanks brad steve and ken!!! This in my 3rd car that I have purchased from j and m. I love the staff and service, they are amazing thanks brad steve and ken!!! More
by Londa
Employees Worked With
Ken Nelson, Brad Baumhor, Steve Klebart, Becky Legendre
September 05, 2019
2011 Ford Escape Rich Grassi did an outstanding job handling the purchase of my Ford Escape. All my requests concerning the vehicle were taken care of without questio Rich Grassi did an outstanding job handling the purchase of my Ford Escape. All my requests concerning the vehicle were taken care of without question and delivered as expected....with a full tank of gas to boot. And, Ken got me in and out quick and efficiently from the paperwork perspective. Will be back in a few months to purchase another vehicle for a family member. More
by Jack
Employees Worked With
Ken Nelson, Rich Grassi
September 05, 2019
Very good and awesome They helped me so much and very quick and I’m very pleased I loved my experience it was very amazing thank you very much They helped me so much and very quick and I’m very pleased I loved my experience it was very amazing thank you very much More
by Bailey
Employees Worked With
Vinny Petta, Dannielle Cureton
September 04, 2019
Excellent dealership Everyone was friendly and helpful. The showroom was clean and homey with Cousy seats to wait in. I would recommend this dealership to friends and fami Everyone was friendly and helpful. The showroom was clean and homey with Cousy seats to wait in. I would recommend this dealership to friends and family. More
by Mustsng07
Employees Worked With
Brad Baumhor, Dannielle Cureton, Michael Conlon
September 03, 2019
Dave is awesome This is my second car I bought from Dave. He takes all the stress out of the car buying process. Both times I walked in and out with the car I want. H This is my second car I bought from Dave. He takes all the stress out of the car buying process. Both times I walked in and out with the car I want. He is very patient and gives you time to test drive and inspect the car providing ample time to decide. I recommend Dave from J&M to all of my friends and family. More
by Armani
Employees Worked With
Dave Decarlo
September 03, 2019
Excellent service ! Efficient and great customer service. Highly recommend this car dealership. Very professional and customer friendly. Knowledgeable and honest in se ! Efficient and great customer service. Highly recommend this car dealership. Very professional and customer friendly. Knowledgeable and honest in selling cars . Highly recommend More
by Mninstant
Employees Worked With
Brad Baumhor, Bill Dwyer
