Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J&M Automotive
Naugatuck, CT
1,805 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,805 Reviews of J&M Automotive
July 15, 2019
Great Experience I could not have asked for a better experience when buying my first car. Rich and the entire staff at J&M Automotive were highly professional, knowled I could not have asked for a better experience when buying my first car. Rich and the entire staff at J&M Automotive were highly professional, knowledgeable, and courteous every step of the way. Rich took the time to make sure I understood everything that was happening, and patiently answered all of my and my family’s questions. I am very happy with my purchase, and my overall customer service experience. I would highly recommend Rich and J&M Automotive to anyone looking to purchase a car. More
by Rex.sturdevant
Employees Worked With
Rich Grassi
July 13, 2019
Lexus RX 350 Very friendly. Work very hard to get sale down. Seem to have a few people involved. Works with customer to get it right. Lot of cars on lot to chose f Very friendly. Work very hard to get sale down. Seem to have a few people involved. Works with customer to get it right. Lot of cars on lot to chose from. More
by Chad
Employees Worked With
Brad Baumhor, Bill Dwyer, Dannielle Cureton
July 13, 2019
The process was so easy I worked with Bill to find my Audi. He made the process so easy without any pressure. Everyone at the dealership is very helpful & was sure to answer I worked with Bill to find my Audi. He made the process so easy without any pressure. Everyone at the dealership is very helpful & was sure to answer all questions while explaining every very clearly. More
by seb203
Employees Worked With
Bill Dwyer, Dannielle Cureton
July 13, 2019
Happy😊 Excellent quick service. I got top dollar for my trade. Everyone was so knowledgeable and ready to assist. This is my second purchase and I've been sa Excellent quick service. I got top dollar for my trade. Everyone was so knowledgeable and ready to assist. This is my second purchase and I've been satisfied both times. More
by Ms. Blair
Employees Worked With
Brad Baumhor, Dannielle Cureton, Rich Grassi, Becky Legendre
July 12, 2019
Awesome dealership J&M is been a great place to deal with great customer service and support works with you gets you the best deals definitely would recommend them total J&M is been a great place to deal with great customer service and support works with you gets you the best deals definitely would recommend them totally More
by Kennytina7.
Employees Worked With
Dave Decarlo, Ken Federici
July 12, 2019
Painless process Easy to deal with and very fast at getting you processed and on the road. We came from New Hampshire almost 3 hours away and couldn't be happier Easy to deal with and very fast at getting you processed and on the road. We came from New Hampshire almost 3 hours away and couldn't be happier More
by Mrneau1
Employees Worked With
Brad Baumhor, Bill Dwyer, Dannielle Cureton
July 12, 2019
Very friendly Made buying a car a very nice and personal experience, salesman was not pushy towards any experience cars or dealers, also they had a wide variety of Made buying a car a very nice and personal experience, salesman was not pushy towards any experience cars or dealers, also they had a wide variety of cars. More
by DakotaL
Employees Worked With
Bill Dwyer, Dannielle Cureton
July 12, 2019
Very easy Great experience, First time I felt comfortable buying a vehicle and was not stressed. Very personable staff, gave an amazing description of all packa Great experience, First time I felt comfortable buying a vehicle and was not stressed. Very personable staff, gave an amazing description of all packages and pricing. More
by DawnL
Employees Worked With
Bill Dwyer, Dannielle Cureton
July 11, 2019
Happy Driver Sold !! Came down for our second car ! The business was great to us .. Dave DeCarlo was awesome , took good care of us and made the sale smooth & easy Sold !! Came down for our second car ! The business was great to us .. Dave DeCarlo was awesome , took good care of us and made the sale smooth & easy . The staff is friendly and helpful .. come get your new ride at a hometown gem ! 😎👍🏻? More
by Brown56
Employees Worked With
Dave Decarlo, Dannielle Cureton
