J T Auto Mart Corporation

Overall good experience My experience with dealership was good overall. There were a few things that I thought they could improve on. I know they sell a lot of different cars My experience with dealership was good overall. There were a few things that I thought they could improve on. I know they sell a lot of different cars, but the salesman were not very helpful with showing us how to use different options on a couple of the vehicles we looked at. Another thing that aggravated me is when we made the deal on the price, part of it was a full tank of fuel. When I got in to leave, I noticed that they only filled it up to a quarter of a tank. Not the biggest of a problem, however that kind of made my opinion of the customer service go down. As far as the sales process, it was fairly quick and easy once they got the right price printed on the paperwork. More

excellent Enjoyed dealing with the employees at the dealership they where friendly and very helpful. They helped us find the right financing within our budget Enjoyed dealing with the employees at the dealership they where friendly and very helpful. They helped us find the right financing within our budget and explained all the paperwork involved. More

I had a great experience! I had a great experience at JT Auto. This was my fisrt time buying a card and I didn't feel pressured or tricked into buying anything. All of the staf I had a great experience at JT Auto. This was my fisrt time buying a card and I didn't feel pressured or tricked into buying anything. All of the staff was helpful and very friendly. Instead of feeling like I was at dealerships I felt like I was buying a car from a good friend. More

Good prices, no budging room for hagling. I went to JT Auto Mart and picked up a 07 jeep wrangler and was happy with the vehicle but the price wasn't negotiable. I took it on a test drive bu I went to JT Auto Mart and picked up a 07 jeep wrangler and was happy with the vehicle but the price wasn't negotiable. I took it on a test drive but a spark plug wire fell onto the manifold, they sent it to the shop the next day and I test drove it again a day after that. The only problem I am having with the jeep about 3 days later, when i go over railroads at 35+ mph the jeep goes into a fit of shaking until you slow down to about 15mph. Nothing they probably could have known but still something to know, their mechanics that look at the vehicles might not be the best. All in all, the whole process only took an hour or so. More

New used car Was in and out less than two hours. Not like most dealerships spending all day. And he worked with me to get the payments where I was comfortable with Was in and out less than two hours. Not like most dealerships spending all day. And he worked with me to get the payments where I was comfortable with. More

Wonderful purchasing experience they made my purchasing experience wonderful I got the best bang for my buck and they only worked to give me the best deal available. Don't waist your they made my purchasing experience wonderful I got the best bang for my buck and they only worked to give me the best deal available. Don't waist your time shopping around this place has the biggest used inventory I ever seen. And all of the cars are in great condition. So happy with my purchase I will refer the, to everyone I meet, Tim my salesperson was great. More

Not too bad I'm not big on going to used car dealerships but the price is fair and as far as i know they didn't lie to me or friend about the vehicle. Not a bad p I'm not big on going to used car dealerships but the price is fair and as far as i know they didn't lie to me or friend about the vehicle. Not a bad place to go. More

Honorable dealer We recently purchased a car through this dealer that had been sitting for a long time on their lot. After driving to work and going home that same da We recently purchased a car through this dealer that had been sitting for a long time on their lot. After driving to work and going home that same day, I woke up to find an unexpected leak. JT Automart was willing to assist us in fixing the issue that next day. They have a friendly staff and seemed like they really cared to help us out. Not your typical used car lot. More

Great Experience It was a great experience!! Everything was amazing, thanks to Boom I now have the car that I wanted. I absolutely love my 2011 Dodge Charger!! It was a great experience!! Everything was amazing, thanks to Boom I now have the car that I wanted. I absolutely love my 2011 Dodge Charger!! More

Sold a Broken Car to Service Member Just a week and a half ago, my boyfriend and I visited JT Auto to look at a used Toyota 4Runner (1999) with 165,000 miles. It seemed in good condition Just a week and a half ago, my boyfriend and I visited JT Auto to look at a used Toyota 4Runner (1999) with 165,000 miles. It seemed in good condition, with only minor adjustments that could be fixed. My boyfriend went through with having it inspected by their Toyota Dealership in Sanford and researched the history on CarFax. The report came back with only minor repairs that wouldn't need immediate attention. Toyota then advised my boyfriend that the car would be okay to purchase and the price was accurate for the condition of the car. With a reputable company doing a 27 point inspection on this car and the report coming back more than decent, my boyfriend purchased the vehicle with a down payment and loan. Not even 28 hours after papers were signed, his car broke down on his way home from work. He had driven it a total of three times since leaving the lot. Phone calls were made to JT Auto and the sales rep who sold us the car. He told us that my boyfriend would need to speak with his manager to discuss this issue. The manager's phone number was not given to us until the next day. At this point, the car would not start and we couldn't figure out what was wrong with it after looking at the Toyota report and engine. The manager, Jim Mojica, tells my boyfriend that he will work with him and Toyota to figure out what's wrong. The car is towed to our local Toyota service department (in Fayetteville) and serviced for two days. That's a whole different story in itself because we were told the car would be looked at right away. The following day at 3PM the car was still sitting there untouched. We had to get the service manager involved on this issue too. Upon completion of the maintenance check by Toyota a SECOND time, they said they couldn't find anything wrong except a dead battery. They replace it. Cool, Great! We pick it up and it stalls on our way home. We have a friend who was a mechanic for 12 years come over to take a look and tells us a list of issues within 5 mins of arriving to the house. By the way, this entire timeline has all happened in less than 1 week after purchasing the vehicle. My boyfriend calls JT auto first this this morning and asks to speak to the manager. After discussing the issue once again, my boyfriend says that if they don't comply with paying back his loan, he will get JAG (military attorney) involved. Oh, did I forget to mention that my boyfriend is an Active Army Service Member?! yea, they sold a broken car to a service member. After telling Jim Mojica we are getting an attorney involved, he deliberately hangs up on us! Talk about the worst and most disrespectful customer service I have EVER seen in my life! I thought that these people didn't exist. These people who take advantage of outstanding individuals who choose to sell their perfectly working car for an older more affordable one to try and get out of debt. They say bad things happen to good people, but these things should NEVER happen in the first place! DO NOT BUY FROM JT AUTO. More