JM Lexus
Margate, FL
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The service was excellent. I have been dealing with Carlos, Mark, and Joe at JM for 5 years and they are the best - knowledgeable, friendly, and efficient! I have been dealing with Carlos, Mark, and Joe at JM for 5 years and they are the best - knowledgeable, friendly, and efficient! More
This was my 1st time here having recently moved here from Pa where the Lexus dealership we would go to was far superior, in that my car was vacuumed/washed when returned. Their entire setup was far more con Pa where the Lexus dealership we would go to was far superior, in that my car was vacuumed/washed when returned. Their entire setup was far more convenient - the customer actually drives into the bldg where the car is taken. No waiting “area”, but a counter that immediately serves you and always friendly. I had about a half an hour wait at this dealership when arriving on time for my appt. My car was not washed/vacuumed, nor was this offered. The service rep was just ok. He was quite busy. My ins card was needed which was in the glove box, and I had to go out to retrieve this for him. IN THE RAIN. The young woman who delivered the loaner was lovely! So personable and she so kindly explained various things about the car (that I did not know) which was so appreciated. Wish I got her name, as she was a definite asset to that business! Bottom line - the job got done but I had higher expectations, having had a much nicer experience elsewhere. More
The place was busy but he try his best to get me out of there that’s was nice of him am Anemic the dealership it’s cold just like the Hospital I worked at better yet I get my car cleaned thank you 🙏 there that’s was nice of him am Anemic the dealership it’s cold just like the Hospital I worked at better yet I get my car cleaned thank you 🙏 More