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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,100 Reviews
Call Dealership (954) 972-2200
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5350 W Sample Rd

Margate, FL

33073

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Showing 9,100 reviews

October 31, 2023

Francisco Hardware and Victor Haviv are terrific. They have an enormous desire to ensure their customers are satisfied. My wife and I will be customers for life because of them!! More

by Howardlewis10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francisco Hardware, Victor Haviv, Kahari Whittaker
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Oct 31, 2023 -

JM Lexus responded

We're delighted to know that Francisco and Victor made such a positive impression during your visit at JM Lexus. It's wonderful to have you as lifelong customers, thank you for the fantastic review!

October 31, 2023

Service was prompt and courteous. The sales representative German was very knowledgeable and went out of his way to ensure that the transaction went through quickly and smoothly. More

by MichaelDorfman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Afanador
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Oct 31, 2023 -

JM Lexus responded

Michael, it's great to know that German and our team at JM Lexus provided you with prompt and courteous service. We appreciate your feedback! Wishing you many safe and happy miles ahead!

October 31, 2023

I just bought Lexus RX from him ! He is very nice service! Very patient and high efficient! More

by xiaoyanglin1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Haviv, German Afanador
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Nov 01, 2023 -

JM Lexus responded

We are so happy that our JM Lexus team earned your five stars. Thanks, and enjoy your Lexus RX!

October 31, 2023

This dealer is excellent, German who assisted me at the dealer is an excellent professional. More

by Nurys_garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Afanador
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Oct 31, 2023 -

JM Lexus responded

Thank you for leaving JM Lexus a five-star review! We are glad that German was helpful and professional. Until next time!

October 31, 2023

The best dealer in Florida. The sales person (German Afanador) very knowledgeable of his work. The manager Mr Long excellent person. The customer service per German answer all t More

by gildalila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Long Giang, German Afanador
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Nov 01, 2023 -

JM Lexus responded

We're delighted to know that our team at JM Lexus provided you with an excellent dealership experience. We strive for knowledgeable and helpful service, so it's great to see we hit the mark! Thanks for your kind words about German and Long.

October 30, 2023

Steve McNeely and Francisco were amazing! So patient and sincere with the process. Kind, genuine and simpley the best! I would definitely buy another car at JM Lexus! More

by cbirming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco hardware, Victor Haviv, Steven McNeeley
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Oct 30, 2023 -

JM Lexus responded

We're so glad to know that Steve and Francisco provided you with an amazing experience at JM Lexus! We appreciate your kind words, and we look forward to assisting you again in the future. Safe travels in your new car!

October 30, 2023

My experience with Alicia my sales manager was terrific. My son came along and he was also impressed how quick the process was. Happy lexus customer More

by Sheila1935
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
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Oct 30, 2023 -

JM Lexus responded

Sheila, we're so glad to know that you and your son had a great experience with Alicia at JM Lexus. We always aim for efficiency in our process! Enjoy being part of the happy Lexus family!

Oct 31, 2023 -

Sheila1935 responded

Fabulous sales experience and love the car

October 29, 2023

Incredible experience at the dealership with Alicia Stark! She made my first time Lexus experience a memorable one! More

by Robert.bazayev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Report | Print
Oct 30, 2023 -

JM Lexus responded

Robert, we're so glad to know that Alicia made your first Lexus experience memorable at JM Lexus! Thanks for sharing this with us. Enjoy the ride on your new Lexus!

October 28, 2023

2.45 hours for an oil change with appointment. Very inefficient and unorganized, lacking effective communication with customers. Unexpected negative experience from a Lexus dealership. More

by Jc08081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Bramble
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Oct 30, 2023 -

JM Lexus responded

We're sorry to read about your recent experience with us. We strive for efficiency and clear communication, so it's disappointing to see we've fallen short during your visit. Your feedback is valuable as we continue improving our service standards. Please contact us at marketing@jmlexus.com. Thank you.

October 28, 2023

The service is excellent. If something isn’t right they correct it immediately. Mever jave to wait longer than promised. Their body shop ia also excellent. More

by Mehlerh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Burrel
Report | Print
Oct 30, 2023 -

JM Lexus responded

We're glad to know you had an excellent experience with our service and body shop at JM Lexus! We always aim for efficiency and customer satisfaction. Thanks for the positive feedback!

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