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JM Lexus

Margate, FL

4.9
9,100 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,100 reviews

October 24, 2023

We live in West Palm Beach area and we made the trip down to JM Lexus since they had very straight forward pricing with no dealer fees and they were vey fair in valuing our trade. Don Norton was great to dea More

by jeffs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Norton
Oct 24, 2023 -

JM Lexus responded

We're glad to know that you found our pricing and trade-in process fair at JM Lexus. It's great to see Don was able to assist in finding the perfect car for you, even if it wasn't initially in stock. Thanks for making the trip down from West Palm Beach!

October 23, 2023

Great assistance. Knowledgeable Good customer service Provided timely feedback Provided a good product Responsive to my questions More

by sdlewis2022
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Oct 23, 2023 -

sdlewis2022 responded

Great experience, thank you.

Oct 23, 2023 -

JM Lexus responded

Thank you for this stellar review of JM Lexus! We hope to see you again down the road!

October 22, 2023

The dealership was very clean and well organized. And Mr. Donald Norton was great! He made the whole process very easy. I selected the ES 350 and he was very knowledgeable about it. Thank you! More

by navyvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley, Donald Norton
Oct 23, 2023 -

JM Lexus responded

We're glad to know you found our dealership clean and well-organized, and that Donald was able to assist with your ES 350 selection. Thanks for choosing JM Lexus!

October 22, 2023

We had a pleasant call with Dario prior to our appointment and he was very accommodating with availability that for our schedule. He gave our family a very warm greeting and provided thorough and More

by mdrivera1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The young lady who processed the payment., Dario Dziamalek
Oct 23, 2023 -

JM Lexus responded

We're so glad to know that Dario was able to provide you with a warm welcome and excellent advice here at JM Lexus. We appreciate your kind words and look forward to assisting you again in the future!

October 22, 2023

Is there a reason you don’t wash and vacuum the cars after they are serviced? Our Lexus dealer in the past did this in NY and Atlanta. More

by michcurran13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bramble
Oct 25, 2023 -

JM Lexus responded

Thanks for your feedback. We're always looking to improve our services at JM Lexus and we'll take this into consideration. Your satisfaction is important to us.

October 21, 2023

The service rep was excellent and the car was serviced in excellent fashion. The wait time was fine. Everything was reviewed with me. More

by Mitcoh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one on sales
Oct 22, 2023 -

JM Lexus responded

We're glad to know you had an excellent experience with our team at JM Lexus. Thanks for your feedback and we look forward to serving you again!

October 21, 2023

Very Effiecient, and courteous. Explain to me everything. And let me know more or less the waiting time. More

by antares543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Chandler
Oct 23, 2023 -

JM Lexus responded

Thanks for sharing that you had an efficient and courteous experience at JM Lexus! Our team always aims to keep our customers well-informed. We appreciate the positive feedback and hope to serve you again in case you need it!

October 20, 2023

Purchased our fifth Lexus at JM and as always, we were very pleased with the professional and courteous service. Our sales manager Daniel Phillips could not have been more helpful. Daniel made the experie More

by DOC49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Oct 23, 2023 -

JM Lexus responded

We're so glad to know that you had a great experience with Daniel and our team at JM Lexus! It's always wonderful hearing from repeat customers, especially when they've been as satisfied as you have. Thanks for recommending us - we appreciate it!

October 19, 2023

Exceptional customer service by Joe Storoznsky, appreciate all you have done, looking forward to my next service with you. Thanks!!!! More

by Brownrus33
Recommend Dealer
Yes
Employees Worked With
Joshua Kantor
Oct 19, 2023 -

JM Lexus responded

We're so glad to know that Joe provided exceptional service during your visit at JM Lexus. We appreciate the positive feedback and look forward to seeing you for your next service!

October 19, 2023

Excellent customer service, nice and clean place,safety place and well organize organization . The bottom line is all work as a team. More

by sbegovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Afanador
Oct 19, 2023 -

JM Lexus responded

We appreciate your kind words about our team and facility at JM Lexus! We strive to provide excellent service in a clean and organized environment. Thanks for the positive feedback!

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