Back

JM Lexus

Margate, FL

4.9
9,099 Reviews

5350 W Sample Rd

Margate, FL

33073

Directions

By Type

Showing 9,099 reviews

September 20, 2023

From start to finish Sandler made the process very short and smooth. We were definitely in good hands. More

by Manoucheka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandler St Hilaire
Sep 20, 2023 -

JM Lexus responded

It's great to know that Sandler provided a smooth and efficient experience at JM Lexus. We appreciate your positive feedback and support!

September 20, 2023

My service today was very timely, courteous, and reasonably priced. My very short wait was comfortable and amenities were great. More

by ydwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chandler
Sep 20, 2023 -

JM Lexus responded

Thanks for the feedback! We're glad to know you had a comfortable and efficient experience at JM Lexus. Hope to see you again soon!

September 20, 2023

Took my 2022 Lexus to have part of the interior replaced which had developed a fault,they said no problem and no charge and gave me a loner, after four days they said the part had to be ordered. I returned More

by peterclemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Sep 21, 2023 -

JM Lexus responded

Peter, I'm sorry to read about your experience with the interior replacement of your vehicle. It's concerning that there was a sudden change in what you were initially told and we would like to understand more about this situation. Our service manager has checked our records and unfortunately couldn't find your contact information using this screen name. However, we would like to help resolve this issue as soon as possible. Please contact us at marketing@jmlexus.com so that we can get in touch with you to address your concerns. Thank you for bringing this to our attention.

September 20, 2023

Eric Rodgers was a pleasure to deal with. He was professional and answered all our questions. We went to JM for an oil change and left with a new carb More

by Maggie414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Sep 21, 2023 -

JM Lexus responded

Maggie, it's great to know that Eric provided you with such a positive experience at JM Lexus. We're here for all your car needs - even if they start with an oil change! Drive safely!

September 20, 2023

Another great car deal and my experience and the treatment have always been beyond exceptional. More

by Keria Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Sep 20, 2023 -

Keria Nicole responded

Another great car deal and my experience and the treatment have always been beyond exceptional. A special thank you to Tim Spellman who was already outside waiting for me upon arrival, ensuring that I test-drove my vehicle and was aware of all the new features, a very smooth and seamless transition. Excellent customer service, and again amazing experience, I love my new car thank you again, Tim!

Sep 21, 2023 -

JM Lexus responded

Tim is one of the very best in the business and we are thrilled to see that he went the extra mile to make your experience wonderful. Thank you for your support and we will see you next time!

September 20, 2023

Best experience I’ve had at a Lexus dealer by far. Jorge was really helpful and made everything easy. More

by Jgagliardo83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 21, 2023 -

JM Lexus responded

We're so glad to know that Jorge was able to make your experience at JM Lexus an easy and smooth process. Thanks for the review!

September 19, 2023

I have been a customer since 1995 Never had a problem! !! Can’t not like they More

by mberkowitz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian , Alicia Stark
Sep 20, 2023 -

JM Lexus responded

Thank you for choosing JM Lexus as your go-to service center since 1995. We are thrilled to have earned your loyal business. See you next time!

September 19, 2023

I have used this dealer to buy and service my vehicles over the past 24 years. They have always been great in customer appreciation and there service is terrific. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Forgot the person
Sep 20, 2023 -

JM Lexus responded

Richard, it's fantastic to know you've been loyal to us at JM Lexus for over two decades! We're grateful for your continued business and are always here to provide top-notch service. Thanks so much!

September 19, 2023

Excellent service at all levels. The sales person was thorough, knowledgeable and friendly! Highly satisfied! More

by Cindyhh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dongiordano Foster
Sep 19, 2023 -

JM Lexus responded

We're delighted to know you had such a positive experience at JM Lexus! Our team works hard to provide excellent service and it's great that this was reflected in your visit. Thanks for the high praise!

September 18, 2023

Good selection, informative staff No dealer fees No hidden expenses like LoJack, nitrogen in your tires or wheel locks. More

by kenfeller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson
Sep 18, 2023 -

JM Lexus responded

Ken, we're glad to know you found our selection and staff at JM Lexus up to the mark. We believe in transparency with no hidden costs. Thanks for your positive feedback!

...
127
...