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JM Lexus

Margate, FL

4.9
9,114 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,114 reviews

September 26, 2023

Xavier was very efficient and professional. Excellent service all the way around. Thank you JM Lexus. More

by Marineau09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Allen , Khaled Dandashi
Sep 26, 2023 -

JM Lexus responded

We're elated to know that Xavier provided you with efficient and professional service at JM Lexus. Thanks for the positive feedback--see you next time!

September 23, 2023

Great customer service and knowledgeable of what the vehicle needs!!!!!! Brandon is always helpful!! Thanks More

by Tery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chandler
Sep 25, 2023 -

JM Lexus responded

Tery, it's great to know that Brandon and our team at JM Lexus could provide you with the excellent service you deserve. We appreciate your feedback!

September 22, 2023

Good customer service. My car service was done in a timely manner. The advisor knows what he was doing More

by Philosia Menard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Storozynsky
Sep 22, 2023 -

JM Lexus responded

Philosia, we're glad to know that you had a positive experience with our team at JM Lexus. Thanks for acknowledging our dedicated customer service and the efficiency of your car's servicing!

September 22, 2023

My service associate was Joe Storozynsky( might be misspelled). He was patient and explained everything to me. The service was completed on time and the support staff were excellent as well. They have More

by Rhonda Fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Storozynsky
Sep 22, 2023 -

JM Lexus responded

Rhonda, we're delighted to know that Joe and our team at JM Lexus provided you with excellent service. We always aim for clear communication and timely results! Thanks for your kind words.

September 22, 2023

Exceptional,luxurious made me feel at home Joe was a great salesman snd knew the auto very well I would send friends and family to this and only this dealership And tell them to see Joe More

by mikefred111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 24, 2023 -

JM Lexus responded

Mike, it's great to know that Joe and our team at JM Lexus made you feel right at home. We appreciate your willingness to recommend us! Enjoy the ride in your new car.

September 20, 2023

From start to finish Sandler made the process very short and smooth. We were definitely in good hands. More

by Manoucheka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandler St Hilaire
Sep 20, 2023 -

JM Lexus responded

It's great to know that Sandler provided a smooth and efficient experience at JM Lexus. We appreciate your positive feedback and support!

September 20, 2023

My service today was very timely, courteous, and reasonably priced. My very short wait was comfortable and amenities were great. More

by ydwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chandler
Sep 20, 2023 -

JM Lexus responded

Thanks for the feedback! We're glad to know you had a comfortable and efficient experience at JM Lexus. Hope to see you again soon!

September 20, 2023

Took my 2022 Lexus to have part of the interior replaced which had developed a fault,they said no problem and no charge and gave me a loner, after four days they said the part had to be ordered. I returned More

by peterclemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Sep 21, 2023 -

JM Lexus responded

Peter, I'm sorry to read about your experience with the interior replacement of your vehicle. It's concerning that there was a sudden change in what you were initially told and we would like to understand more about this situation. Our service manager has checked our records and unfortunately couldn't find your contact information using this screen name. However, we would like to help resolve this issue as soon as possible. Please contact us at marketing@jmlexus.com so that we can get in touch with you to address your concerns. Thank you for bringing this to our attention.

September 20, 2023

Eric Rodgers was a pleasure to deal with. He was professional and answered all our questions. We went to JM for an oil change and left with a new carb More

by Maggie414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Sep 21, 2023 -

JM Lexus responded

Maggie, it's great to know that Eric provided you with such a positive experience at JM Lexus. We're here for all your car needs - even if they start with an oil change! Drive safely!

September 20, 2023

Another great car deal and my experience and the treatment have always been beyond exceptional. More

by Keria Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Sep 20, 2023 -

Keria Nicole responded

Another great car deal and my experience and the treatment have always been beyond exceptional. A special thank you to Tim Spellman who was already outside waiting for me upon arrival, ensuring that I test-drove my vehicle and was aware of all the new features, a very smooth and seamless transition. Excellent customer service, and again amazing experience, I love my new car thank you again, Tim!

Sep 21, 2023 -

JM Lexus responded

Tim is one of the very best in the business and we are thrilled to see that he went the extra mile to make your experience wonderful. Thank you for your support and we will see you next time!

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