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JM Lexus

Margate, FL

4.9
9,089 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,089 reviews

September 09, 2023

Excellent service. Zacharias was the best! He was very thorough and we did not feel rushed. More

by whattarose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zias Taylor
Sep 09, 2023 -

whattarose responded

Thank you for a great car buying experience!

Sep 11, 2023 -

JM Lexus responded

We are delighted that Zacharias and the JM Lexus team delivered a five-star buying experience! Thank you for your business and for sharing your experience.

September 08, 2023

Great experience with Steve and the team. I can only say they are all committed! More

by Markh3275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Smiley, Brian Mintzer, Steven McNeeley
Sep 10, 2023 -

JM Lexus responded

It's great to read that you had a five-star experience working with Steve and the JM Lexus team! Thanks so much for sharing, it means the world to our business.

September 07, 2023

The dealership is beautiful, clean, and has a lot of inventory. The service is absolutely outstanding, especially my sales person Steven McNeeley, he is the absolute best. From the moment I walked in to More

by Karina Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Brown, Steven McNeeley
Sep 07, 2023 -

JM Lexus responded

Karina, we're delighted to know that Steven and Sheldon provided you with an exceptional experience at JM Lexus. We strive for top-notch service from the moment our customers walk in until they drive off in their new vehicle. Enjoy your new ride!

September 07, 2023

Shedrick is my go to person for all my needs at the dealer. If can’t help me I guarantee he'll find the right person who can. You’ll never go wrong with doing business with him. He’s awesome and is def More

by Nordiaaclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Sep 07, 2023 -

JM Lexus responded

We're delighted to know that Shedrick has been such a great help at JM Lexus! Thanks for your kind words and we look forward to serving you again in the future.

September 07, 2023

Great service. The sales team has a very consultative approach. I will always be a customer More

by trudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Sep 07, 2023 -

JM Lexus responded

Thank you for this wonderful review of JM Lexus! We appreciate your loyal business!

September 07, 2023

I purchased a car front his location. I was talked into a wheel protector purchase. Unfortunately I needed this service and have had zero follow through form the team Brian and Donald hav More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Mintzer, Donald Norton
Sep 12, 2023 -

JM Lexus responded

Colleen, I'm sorry to read about your experience. It's important that our customers feel valued and heard, especially when it comes to resolving issues like this one. Your feedback is crucial for us as we strive to improve our service quality. Our Sales Director will reach out to you to discuss this further and see what we can do to help. Thank you!

September 07, 2023

Service was timely People gracious The receiving and waiting areas were clean and pleasant. I have been satisfied every time my car has been serviced here. More

by heleneshamsi
Recommend Dealer
Yes
Employees Worked With
Chauncey Levy
Sep 08, 2023 -

JM Lexus responded

Helene, it's great to know you've consistently had satisfying experiences with our service team at JM Lexus. We appreciate your feedback on the cleanliness and comfort of our facilities, too!

September 06, 2023

Pedro Díaz and Michael were great! Thank you for all your help! Highly recommended to everyone looking for a new or Used vehicle! More

by blancaarmas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Sep 06, 2023 -

JM Lexus responded

Blanca, we're delighted to know that Pedro and Michael were able to assist you at JM Lexus. We appreciate your recommendation! Enjoy your new ride!

September 05, 2023

Excellent customer service! Steve McNeeley is out to make sure customers leave happy with their new car and I certainly did More

by Tracy Boulukos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Sep 05, 2023 -

JM Lexus responded

Tracy, we're so glad to know that Steve provided excellent customer service and made your experience at JM Lexus a happy one. Enjoy your new car!

September 05, 2023

Steve McNeeley explained the entire car leasing process and was extremely helpful and a pleasure to do business with. More

by lauralfox5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Sep 05, 2023 -

JM Lexus responded

We're glad to know that Steve was able to guide you through the leasing process here at JM Lexus. Thanks for sharing your experience and we look forward to assisting you again in the future!

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