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JM Lexus

Margate, FL

4.9
9,099 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,099 reviews

August 26, 2023

No hassle buying. Dan, my sales rep was friendly and knowledgeable about every detail of the new RX. More

by jimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
Aug 28, 2023 -

JM Lexus responded

We're glad to know that you had a hassle-free buying experience with Dan at JM Lexus. We appreciate your feedback and hope you enjoy every ride in your new Lexus RX!

August 26, 2023

Great service and amazing staff. Everyone was very nice. VIP Sales Manager Tim Spellman is awesome. He took care of all my needs regarding the car I needed. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Aug 28, 2023 -

JM Lexus responded

Jack, we're delighted to know that Tim and the rest of our team at JM Lexus were able to meet your needs. Thanks for sharing this great feedback!

August 25, 2023

Great service - car always ready ahead of time - Patrick was super helpful and gave me a lot of good information More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Groeniger
Aug 25, 2023 -

JM Lexus responded

Jennifer, we're delighted to know that Patrick and our team at JM Lexus provided you with great service. We always aim for efficiency and helpful information! Thanks for the positive feedback.

August 25, 2023

JM Lexus in Margate, FL has been the best customer service of any other auto department dealer that I have dealt with in my 53 years of existence. They were never more important to me than over the More

by markvandyck69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson, Tim Spellman
Aug 25, 2023 -

JM Lexus responded

Mark, it's great to know that Tim and the team at JM Lexus provided such exceptional service during your recent visit. We're glad we could make everything seamless for you with your new 2023 Lexus RX 350 F Sport! Thanks for recommending us!

August 25, 2023

This is my second excellent experience with Eric Rodgers. He is highly professional and demonstrates hhis expertise when seeking to lease a new car. More

by sidberk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Aug 25, 2023 -

JM Lexus responded

We're so glad to know you had another excellent experience with Eric Rodgers here at JM Lexus. His professionalism and expertise are truly appreciated by our team! Thanks for choosing us again, and enjoy the new ride!

August 25, 2023

The service technician Mike was very helpful and did an amazing job to resolve the issue the vehicle had. The service advisor needs improvement on keeping the client updated on what is being done and More

by Ramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 25, 2023 -

JM Lexus responded

Ramiro, we appreciate your feedback. It's great to know Mike was able to help resolve the issue with your vehicle at JM Lexus. We'll take note of your comments about communication and work on improving that aspect for a better experience next time!

August 25, 2023

I bought my NX 2015 at JM Lexus and I’m back here again to buy my 2024 NX hybrid Thank you Alicia for helping me More

by jimono451
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Aug 25, 2023 -

JM Lexus responded

Thanks for choosing JM Lexus again! We're delighted to hear that Alicia was a big help during the purchase and we hope you enjoy your 2024 NX Hybrid for many miles to come!

Aug 25, 2023 -

jimono451 responded

It was an easy process to get a new car. Many options all explained with patience. Alicia Stark was super and very knowledgeable through the process. I’m very happy with my 4th car from JM Lexus.

August 24, 2023

My battery died while visiting my mother. I literally pulled up to the dealership at 5:15 (I don’t live locally). They were prompt in getting me in the que. Glenn F. was very helpful and p More

by FS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn F
Aug 24, 2023 -

JM Lexus responded

We're glad to know that our team, especially Glenn, was able to assist you promptly and professionally here at JM Lexus. It's great hearing your battery issue was resolved quickly so you could get back on the road! Thanks for sharing this positive experience with us.

August 24, 2023

Carlos Nunez is excellent! Professional and honest, super appreciative of his customer service. Carlos is the reason I will purchase another Lexus. More

by bmurad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Aug 24, 2023 -

JM Lexus responded

We're so glad to know that Carlos provided excellent service and made your experience at JM Lexus a positive one. We look forward to assisting you with your next purchase!

August 23, 2023

I thoroughly enjoy working with Carlos Nunyez, he’s always been friendly, knowledgeable and goes out of his way to solve my issues. I was sad that his staff left the outside of my car unfinished ( di More

by jyceparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Nunyez, who’s terrific
Aug 25, 2023 -

JM Lexus responded

We're glad to know you had a positive experience with Carlos at JM Lexus! We apologize if the cleanliness of your car didn't meet expectations, we'll work on improving that aspect. Please reach out to us directly at marketing@jmlexus.com at your earliest convenience so we can address your comments directly. Thank you.

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