
JM Lexus
Margate, FL
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Great service and amazing staff. Everyone was very nice. VIP Sales Manager Tim Spellman is awesome. He took care of all my needs regarding the car I needed. Everyone was very nice. VIP Sales Manager Tim Spellman is awesome. He took care of all my needs regarding the car I needed. More
JM Lexus in Margate, FL has been the best customer service of any other auto department dealer that I have dealt with in my 53 years of existence. They were never more important to me than over the service of any other auto department dealer that I have dealt with in my 53 years of existence. They were never more important to me than over the last three weeks when unfortunately my 2019 Lexus IS300 was totaled by my insurance company. Tim Spellman, who I had already had contact with several times during the initial service of my IS300 was nothing short of amazing in taking care of my needs immediately. When I told him I wanted to look at a specific car that I was interested in, he was ready with that car in front of the dealership 15 minutes prior to our appointment time. Tim was so prepared with everything that I had asked him to do. All my questions or no longer questions because he filled me in with all the information I needed. Once I was completely committed on getting the 2023 Lexus RX 350 F-Sport SUV Tim made the process of getting the car signed to my name and getting me the keys so I could drive it home so seamless and perfect. For anybody out there looking for a Lexus or for that matter any car at all, I highly recommend you contact Tim Spellman at JM Lexus… he is the best! More
This is my second excellent experience with Eric Rodgers. He is highly professional and demonstrates hhis expertise when seeking to lease a new car. He is highly professional and demonstrates hhis expertise when seeking to lease a new car. More
The service technician Mike was very helpful and did an amazing job to resolve the issue the vehicle had. The service advisor needs improvement on keeping the client updated on what is being done and amazing job to resolve the issue the vehicle had. The service advisor needs improvement on keeping the client updated on what is being done and an estimated time the vehicle will be ready. More
My battery died while visiting my mother. I literally pulled up to the dealership at 5:15 (I don’t live locally). They were prompt in getting me in the que. Glenn F. was very helpful and p I literally pulled up to the dealership at 5:15 (I don’t live locally). They were prompt in getting me in the que. Glenn F. was very helpful and professional. He kept me informed with updates. I was back on the road by 6:45 with no appointment. Kudos to JM Lexus. More
Carlos Nunez is excellent! Professional and honest, super appreciative of his customer service. Carlos is the reason I will purchase another Lexus. Professional and honest, super appreciative of his customer service. Carlos is the reason I will purchase another Lexus. More
I thoroughly enjoy working with Carlos Nunyez, he’s always been friendly, knowledgeable and goes out of his way to solve my issues. I was sad that his staff left the outside of my car unfinished ( di always been friendly, knowledgeable and goes out of his way to solve my issues. I was sad that his staff left the outside of my car unfinished ( dirty), perhaps because it was after 5 pm? More