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JM Lexus

Margate, FL

4.9
9,133 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,133 reviews

August 12, 2023

Tim Spellman is the best Sales Manager at JM Lexus. He was very patient and not over bearing. I needed time to think about this huge decision and he was understanding to that. He was transparent and br More

by roosroz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Aug 14, 2023 -

JM Lexus responded

We're so glad to know that Tim was able to provide you with the excellent experience we strive for at JM Lexus. Your trust in us is greatly appreciated, and we look forward to your next visit! Enjoy your new purchase!

August 11, 2023

Exceptional service, great selection, beautiful showroom and service areas. Overall, great experience. Thank you Jonathan and team for making our first car purchase in Florida such a great experience. More

by joyskitchen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Aug 11, 2023 -

JM Lexus responded

We're delighted to know that your first car purchase in Florida was a great experience with us here at JM Lexus! Thanks for the shout-out about our service, selection, and showroom. We'll pass along your kind words to Jonathan and the team. Safe travels in your new ride!

August 11, 2023

Chris always provides great information and coordination and the entire service team delivers as promised More

by Happy JMLexus Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Margolis
Aug 11, 2023 -

JM Lexus responded

We're delighted to know that Chris and our service team at JM Lexus have consistently met your expectations. Thanks for the positive feedback!

August 10, 2023

Excellent customer service and excellent service department. Thanks to our sales manager Alicia we got into our 3rd Lexus. More

by shopper1951
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Aug 10, 2023 -

JM Lexus responded

We're delighted to know that you had an excellent experience with our service department and sales manager, Alicia. Thanks for choosing JM Lexus once again! Enjoy your new ride!

August 10, 2023

Customer service representative was friendly and knowledgeable. The service experience was excellent. The entire staff was extremely helpful and professional. More

by Wkahn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Groeniger and Brenda
Aug 10, 2023 -

JM Lexus responded

We're delighted to know you had an excellent service experience at JM Lexus! Our team always aims to provide friendly, knowledgeable assistance. Thanks for sharing your positive feedback with us!

August 09, 2023

Special thank you to Steve McNeeley ! We were thrilled to pick up our brand new RX 350 today. Steve, you made this transaction smooth and easy. You are the most professional and knowl More

by lisac223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Aug 09, 2023 -

JM Lexus responded

We're so glad to know that Steve made your experience smooth and easy at JM Lexus! It's great to see you found the master class on new technology helpful. Enjoy every mile in your brand-new Lexus RX 350!

August 09, 2023

Outstanding service snd the best sakes person ever. Alicia Stark did everything on the phone. Yeah More

by sydabel
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Aug 09, 2023 -

JM Lexus responded

Thanks for the five-star review of JM Lexus! It's great to hear that Alicia made your buying experience a breeze. Take care, and congrats on the new ride!

August 09, 2023

Ryan my service advisor was very helpful and professional. I appreciate that type of support. That said the car was finished as promised however the driver door had a squeak in the upper hinge o More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Service Advisor
Aug 12, 2023 -

Jim responded

When am I going to be told that I may bring the RX350 back to the dealership for the lubrication of the doors as well as proper servicing of the battery ? thanks.

Aug 18, 2023 -

JM Lexus responded

Hi Jim, please reach out to us directly so that we can connect you with our service director and better address your questions. Thank you - marketing@jmlexus.com

August 08, 2023

I really enjoy the professional service and lack of drama at JM Lexus. I’m on my third lease and will keep coming back. Special thanks to Steve McNeeley More

by Mark B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Aug 08, 2023 -

JM Lexus responded

Mark, it's great to know you've had consistently positive experiences with us at JM Lexus. We appreciate your loyalty and we'll be sure to pass along your kind words to Steve!

August 08, 2023

I have always had a great experience with Eric Rodgers and JM Lexus. Eric has shown great expertise with the vehicles and has made the acquisition process painless. He seeks to understand my needs and t More

by RobD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Aug 09, 2023 -

JM Lexus responded

It's fantastic to know that Eric and the team at JM Lexus have consistently provided you with great service. Thanks for choosing us as your preferred luxury vehicle provider!

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