
JM Lexus
Margate, FL
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JM Lexus have provided us with exceptional service over the past six years and I would not hesitate to recommend them We have recently renewed our lease on a new NX250 and were provided with extremely k the past six years and I would not hesitate to recommend them We have recently renewed our lease on a new NX250 and were provided with extremely knowledgeable service by Alicia in the sales department. She not only was expert in the technical aspects of the vehicle but also secured us a great deal! More
This is my third Lexus. Prior experience has always been great. But not today. I took my car in Saturday and told them the trunk would not lock. They said we are booked up b Prior experience has always been great. But not today. I took my car in Saturday and told them the trunk would not lock. They said we are booked up but will give you a loaner and will get to your car ASAP. So I went home in the loaner. Monday morning somebody called and said be here by 10:00 a m. So I went down. Your very pleasant manager could not track that person down and I was told to go home as they had not gotten to my car yet. Wednesday Brandon calls me and says they want to look over the car, give me a new battery and evaluate the car. (All I wanted was a trunk that locked. ) He said it would be about $1000.00 and I said my son would prefer to take care of it for me. I had parked the loaner on their lot and someone brought my car to me but Brandon never came to get the key for the loaner and so I gave it to the young man who brought my car to me. Now I get an email that I am being billed a rental fee for the loaner. If they intended to charge me for it I should have been told and would have had a friend bring me home. J M Lexus has lost its fine reputation regretfully. Sincerely Barbara Sussman More
Donald and JM Lexus are very easy to shop. Donald listened to my requirements and quickly directed me to product choices. Pointed out technical considerations and made sure I walked out the do Donald listened to my requirements and quickly directed me to product choices. Pointed out technical considerations and made sure I walked out the door with value. More
Our sales rep Daniel was well informed and was open and honest t to throughout the entire process. I would highly recommend this dealership! Great and positive experience. honest t to throughout the entire process. I would highly recommend this dealership! Great and positive experience. More
Zack was very efficient and knowledgeable. . Questions were answered accurately without hype or xx. I highly recommend Zack for your purchase. . Questions were answered accurately without hype or xx. I highly recommend Zack for your purchase. More