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JM Lexus

Margate, FL

Overview
Reviews
4.9
9,218 Reviews
Call Dealership (954) 972-2200
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5350 W Sample Rd

Margate, FL

33073

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Showing 9,218 reviews

April 16, 2025

I had a great experience. My advisor was nice polite I came early and somebody took me early. More

by Deliciaadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrain Taylor
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Apr 16, 2025 -

JM Lexus responded

We are so happy that our JM Lexus team delivered an excellent experience. Thank you, Delicia!

April 15, 2025

Excellent, but time can be shortened as it can be within one hour. Thank you More

by Franck Hyppolite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Leo
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Apr 15, 2025 -

JM Lexus responded

We appreciate your feedback and hope to see you next time at JM Lexus, Franck!

April 14, 2025

This experience was easy and first class. No pressure at all. Daniel was a true professional. Very friendly and informative and full of knowledge. More

by KLEINMANM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wilson
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Apr 14, 2025 -

JM Lexus responded

We're delighted to hear that Daniel provided a first-class experience at JM Lexus. Thanks for sharing your positive feedback!

April 13, 2025

Always a great experience! ! Alicia Stark the best! Thanks, a dealership to recommend!! Clean and courteous More

by Mitch k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
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Apr 14, 2025 -

JM Lexus responded

Mitch, we're delighted to hear that Alicia and the JM Lexus team provided you with a great experience. Thanks for recommending us!

April 10, 2025

I was very impressed with the customer service in with service department. Absolutely Wonderful!!! Thank you More

by georgia3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 11, 2025 -

JM Lexus responded

We're delighted to hear that our service department at JM Lexus impressed you with their customer service! Thank you for the wonderful feedback, and we look forward to serving you again in the future.

April 10, 2025

It was real surprise to see how easy and comfortable Tim made us feel. Buying a car has always been a hazel, no longer is that the case. Thank you Tim and your team for making this a very good buying experi More

by tatalo1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Report | Print
Apr 11, 2025 -

JM Lexus responded

We're delighted to hear that Tim and the JM Lexus team made your car-buying experience easy and comfortable. Thank you for sharing this positive feedback, we hope you're enjoying your new vehicle!

April 10, 2025

Excellent customer service . The experience was amazing. I will not hesitate to refer anyone to them More

by Justonelambertj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
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Apr 10, 2025 -

JM Lexus responded

Thanks so much for your review. We look forward to your next visit to JM Lexus!

April 09, 2025

Very well organized, always friendly personnel, without feeling chaotic like in some dealerships, makes getting service virtually pain-free More

by Rac5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, advisor
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Apr 09, 2025 -

JM Lexus responded

We're delighted to hear that our team at JM Lexus provided you with a well-organized and friendly experience. Thank you for sharing your positive feedback, and we look forward to serving you again!

April 09, 2025

Jorge Cano was very nice, helpful, patient, knowledgable. Switching is a pain in the xxx. More

by sekapln21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge cano
Report | Print
Apr 09, 2025 -

JM Lexus responded

Thank you for the positive review of Jorge at JM Lexus!

April 07, 2025

My adviser Ryan Was horrible. No customer service at all. He didn’t take the time to meet with me. He called me on the phone instead of coming meeting me. No consideration. Horrib More

by pierrewerline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Report | Print
Apr 09, 2025 -

JM Lexus responded

We are sorry to hear about your experience with our service. We strive for excellent customer care, and it's clear we fell short this time. Your feedback is important, and we'd like the opportunity to make things right. A member of our service team will be in touch soon. Thank you.

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