Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

JM Lexus

Margate, FL

Overview
Reviews
4.9
9,137 Reviews
Call Dealership (954) 972-2200
View Awards

5350 W Sample Rd

Margate, FL

33073

Directions

By Type

Showing 9,137 reviews

April 22, 2023

Way to large-a factory where the service customer pays the price! Called for an appointment-they said the day was “wide open”. When I got there there was a 2 1/2 hour wait! Service rep Chauncey referred More

by donseney
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Apr 25, 2023 -

JM Lexus responded

Thank you for sharing your feedback with us. I'm sorry to hear that your experience wasn't up to our usual high standards. We always strive to provide our customers with prompt and professional service, and I apologize for any inconvenience the long wait time caused you. I would like to discuss your concerns further and see what we can do to make things right. Unfortunately, I won't be able to locate your contact information without a full name, so please reach out to us directly at marketing@jmlexus.com and we'll be sure to get back to you soon. Thank you.

April 20, 2023

Carlos Nunez at the Margate, Florida Lexus dealership is the best! Go there and ask for Carlos…,…you will not be disappointed!!! More

by hankport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Report | Print
Apr 21, 2023 -

JM Lexus responded

We're so glad to hear that Carlos made your experience at JM Lexus in Margate a great one! Thank you for taking the time to share your positive feedback with us. We appreciate your recommendation and hope to see you again in the future.

April 20, 2023

Always very attentive with my needs for service. The car was washed and vacuumed the best ever. More

by bbabgouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Kantor
Report | Print
Apr 20, 2023 -

JM Lexus responded

Thank you for trusting JM Lexus with your service needs!

April 19, 2023

I am very happy when I get service at JM Lexus I would recommend friends and family. More

by Glenna Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nahar
Report | Print
Apr 19, 2023 -

JM Lexus responded

Thank you for your confidence in JM Lexus, and for your business. We are grateful to have you as a customer, Glenna!

April 19, 2023

Cordial and professional staff. Beautiful cars and a clean dealer. I can highly recommend it More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jory Pauletti
Report | Print
Apr 19, 2023 -

JM Lexus responded

Thank you for the review! We appreciate your business and hope to see you again at JM Lexus!

April 19, 2023

After a scary experience on the road, I called JM Lexus the next day and they were able to help me fix my car. Daniel my service gentleman provided me with a loaner and had my car ready earlier than expect More

by Shaun Barrett
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Apr 19, 2023 -

JM Lexus responded

Shaun, we are grateful that you reached out to us! We're so glad to hear that Daniel was able to provide you with quick, efficient, and accommodating care. Thank you for choosing JM Lexus, and we hope to see you again soon!

April 18, 2023

Quick, effective and Courteous service. Discussed what service was performed and answered my questions pleasantly and completely. More

by Gordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one from sales.
Report | Print
Apr 18, 2023 -

JM Lexus responded

We're thrilled to hear that you had a quick experience with our team! Thank you for taking the time to share your positive feedback about our courteous service. We appreciate your support and hope to see you again soon!

April 18, 2023

Good service department. Today was very slow. Service took three hours to complete my first 5k checkup. More

by RetiredGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service Dept
Report | Print
Apr 19, 2023 -

JM Lexus responded

Our team appreciates you taking the time to leave us a review! We're glad to hear that you had a good experience with our service department, however, we do apologize for any inconvenience caused by the longer wait time during your 5k checkup. We strive to provide efficient service and will take your feedback into consideration. Thank you for choosing JM Lexus!

April 18, 2023

Great dealership. Great job. Professional, fast, reliable, quality. Very fast. Good lounge for customers, quiet. More

by Bizonpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Report | Print
Apr 18, 2023 -

JM Lexus responded

Thank you for taking the time to leave JM Lexus a positive recommendation! We are thrilled to hear that you had a great experience and that our team provided professional, reliable, and fast service. We appreciate your support and hope to see you again down the road!

April 18, 2023

Purchased a new ES350 and am exceptionally pleased with the customer service. Tim Spellman guided us through the purchase process and made it a pleasurable experience shopping for a new vehicle. More

by gdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Report | Print
Apr 18, 2023 -

JM Lexus responded

We're thrilled to hear that Tim provided you with an exceptional experience during your new ES350 purchase! Our team at Lexus of Roseville is dedicated to making car shopping a positive and enjoyable experience for our customers. Thank you for sharing your feedback with us!

1
...
172
173
174
...
914