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JM Lexus

Margate, FL

4.9
9,104 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,104 reviews

January 22, 2023

Z and the rest of the staff is very helpful and putting me into a new car More

by sussmanmonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Z taylor , Pedro Diaz
Jan 23, 2023 -

JM Lexus responded

Congrats on your new car! Thanks for choosing JM Lexus. Have an amazing day.

January 21, 2023

Service advisor Chico Singh was courteous and informative for servicing my 2014 Lexus es350 in a prompt manner. More

by mm2shore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chico Singh
Jan 23, 2023 -

JM Lexus responded

Thank you for giving Chico a shout-out for his assistance. We appreciate your business and confidence in us to take care of your 2014 Lexus ES 350!

January 21, 2023

I always have a great experience visiting this place. They keep this place modern , clean and the best part your not waiting for hours like most dealerships More

by mzlawrence10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Jan 23, 2023 -

JM Lexus responded

Thanks for the review! We're glad that the JM Lexus team delivered a wonderful experience. We appreciate your business, and we'll see you around!

January 20, 2023

There serves not good. they are lazy.they don’t have value for time. Guest sitting place dirty. More

by Sabihasrahman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Jan 23, 2023 -

JM Lexus responded

Your feedback is disappointing, as this is certainly not how we want our customers to feel about our services. We take negative reviews seriously and would like the opportunity to learn from our mistakes and improve for you. Please reach out to us at marketing@jmlexus.com when you can. Thank you.

January 20, 2023

Thanks to Zach Gordon at JM Lexus I found my brand new ES350 he was patient and was extremely knowledgeable thanks Zach! More

by cdamsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Gordon
Jan 20, 2023 -

JM Lexus responded

Zach and the team are always happy to help you out! Thank you so much for supporting JM Lexus and please let us know if you need anything at all!

January 20, 2023

Always very professional and excellent workmanship and superb customer service. Casey is the best. Very attentive and professional. More

by DAVISHOUSE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Bewley
Jan 23, 2023 -

JM Lexus responded

We're elated that Casey has demonstrated our commitment to customer service! Thank you for being a JM Lexus customer. We look forward to your next visit!

January 19, 2023

Excellent service! ! Our advisor was very helpful and very professional! We had a great experience! More

by slim1347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jory Pauletti
Jan 19, 2023 -

JM Lexus responded

Thank you for the review! We appreciate your support and hope to see you back again at JM Lexus!

January 19, 2023

I’ve leased and purchased 4 vehicles from JM Lexus and have been very pleased with all departments and management. More

by douggazboda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen, Laura and Abby in collision department., Brian Mintzer, Pedro Diaz
Jan 19, 2023 -

JM Lexus responded

Thank you so much for your loyal business! All of us at JM Lexus truly appreciate your 5-star feedback.

January 19, 2023

Worked with Eric Rogers! He was patient and not pushy like some other salesman. Very calm and receptive and helpful! It’s a one point of contact dealership so much easier wor More

by Veronika123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Jan 19, 2023 -

JM Lexus responded

We're thrilled you enjoyed working with Eric here at JM Lexus! Thank you so much for the supportive feedback. Please don't hesitate to let us know if we can assist you in the future!

January 18, 2023

Service department did not really help when I asked about my phone not connecting to the wireless system properly. I felt like I was being rushed the whole time. They just pushed my question to the side and More

by Az94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Collins
Jan 18, 2023 -

Az94 responded

Wish the service department was more receptive to customer concerns instead of brushing our car problems off.

Jan 19, 2023 -

JM Lexus responded

Customer service is our top priority so it's very disappointing to see that you did not receive attentive professionalism from our team. We sincerely apologize we could not deliver a better experience and we'd like to work with you to make things right. Unfortunately, we won't be able to locate your contact information without a full name, so please email us at marketing@jmlexus.com and our Service Director will get in touch with you. Thank you.

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