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JM Lexus

Margate, FL

4.9
9,104 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,104 reviews

January 06, 2023

Agreed on price with a salesperson for JM Lexus on the phone for a new 2022 lexus LC 500. Also received a price for a trade for my car. When we arrived at JM were told that the price for the Lexus went More

by Numerouno123
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Salesperson and manager did not tell us their names.
Jan 10, 2023 -

JM Lexus responded

We are sincerely sorry to hear you are unhappy. We would like to share that we do offer a midnight/blackout package that can be added to the vehicle here at our dealership. This is not a Lexus factory package. Please reach out to us at marketing@jmlexus.com if there is anything else we can do to help. Thank you.

Jan 10, 2023 -

Numerouno123 responded

Lies, lies and more lies. Then endless double talk.

January 05, 2023

I was extremely impressed with the dealership. Very organized and very friendly. My salesperson Steve McKneeley was the best. Would not hesitate to deal with in the future. More

by BillW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 05, 2023 -

JM Lexus responded

We are blushing! Thank you for supporting JM Lexus with a glowing review. We're thrilled Steve was the ideal salesperson for you and our entire team looks forward to working with you again next time!

January 05, 2023

We had our Lexus serviced at JM and totally professional experience lead by our service manager Chauncey Levy. In and out as promised and all agreed upon work was done. More

by tomira16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Levy
Jan 05, 2023 -

JM Lexus responded

Thanks for stopping in at JM Lexus for service! We are glad that Chauncey delivered a five-star experience. See you next time!

January 04, 2023

Donna is a pleasure to work with as always She is a credit to JM Lexus More

by is
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ercolano, Tim Spellman, German Afanador
Jan 04, 2023 -

JM Lexus responded

Thanks for this great review of JM Lexus. Donna and the team are glad to have your trust and business.

January 04, 2023

Our experience was fantastic Jorge Zavala was great to work with he had us in and out with a beautiful new car in a couple of hours. More

by michele6dai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Zavala
Jan 04, 2023 -

JM Lexus responded

Michele, thank you for the great review! We are so glad to hear that Jorge delivered such a successful purchase experience. Drive safely, and we hope to see you back at JM Lexus!

January 04, 2023

My wife and I have been dealing with JM Lexus for many years and have been quite satisfied. Jonathan has worked with us on our last two leases and he is a consummate professional. Since we only reside in More

by Wcel2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Jan 04, 2023 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that you and your wife are confident in Jonathan and the JM Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

January 03, 2023

Courteous, efficient, professional, accommodating, responsive, quick and comprehensive, to the point, no game playing, friendly More

by Ellyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 03, 2023 -

JM Lexus responded

Ellyn, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

January 03, 2023

We have bought numerous cars from Steve, our go to guy. He is warm, welcoming, extremely knowledgeable and professional. More

by Dsheinb1Dsheinb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven McNeeley
Jan 03, 2023 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Steve. Drive safely, and we hope to see you back again at JM Lexus!

January 02, 2023

JM LEXUS is the best when it comes to service. I highly recommend this dealership for service, collision center and customers rapport is great. More

by nikkimalbranche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Whittington
Jan 03, 2023 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

Jan 04, 2023 -

nikkimalbranche responded

Thank for having had me as a customer during the years JM Lexus was able to provide me with excellent customer service and excellent care for my vehicle.

January 02, 2023

My service advisor was the best. John Naher was very professional ensuring that I got my car repaired for the best value and he provided personal attention every step of the way. Pe More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jan 03, 2023 -

JM Lexus responded

Andrea, thank you for the review! We appreciate the kind feedback about John and hope to see you again at JM Lexus. Safe travels!

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