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JM Lexus

Margate, FL

4.9
9,099 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,099 reviews

December 12, 2022

I wouldn't go anywhere else for my Lexus service, my service advisor Chris Margolis is the best. More

by Walkmj75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Margolis
Dec 13, 2022 -

JM Lexus responded

We are proud to hear that Chris and the team always deliver 5-star service! Thank you for trusting JM Lexus to get the job done right!

December 11, 2022

Chauncey provided punctual and speedy service. He was professional from start to finish and made the experience pleasant. More

by Portha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey
Dec 11, 2022 -

JM Lexus responded

Chauncey exactly as you described. He has a passion for assisting clients and is packed with knowledge. Thank you for your business from your friends at JM Lexus, and safe travels until next time!

December 11, 2022

My salesman, Zach, was extremely helpful and the dealership facility is awesome! Very happy with purchase More

by Jbowden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach gordon
Dec 12, 2022 -

JM Lexus responded

It's great to hear that Zach took such great care of you! Thank you for choosing JM Lexus and for sharing your experience. Safe travels ahead!

December 10, 2022

Highly recommend JMLexus. See Tim Spellman to purchase a car and Ryan Chasten for all your Service needs, two highly qualified & excellent additions. More

by ssbrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Dec 12, 2022 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that Tim and Ryan delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at JM Lexus!

December 09, 2022

Excellent. Donna Pacifico is a credit to JM. She handled the service well. Glad problem is fixed. More

by Sandy Tobias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Spellman, Robert Collins
Dec 09, 2022 -

JM Lexus responded

It was our pleasure to serve you, Sandy! Thank you for the awesome review and for trusting JM Lexus with your vehicle's care! We are so glad that Donna was able to help provide a fix. Have a great day and we hope to see you again for any future needs!

December 09, 2022

Daniel is outstanding and as always the service at JM Lexus was exceptional. Always recommend this dealership More

by Lhesenius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 09, 2022 -

JM Lexus responded

Thank you for this great review of JM Lexus! We are thrilled to hear that Daniel has provided outstanding service. Your trust and business mean the world to the team!

December 09, 2022

Thank you Pedro Diaz and JM Lexus, amazing service! I’ll recommend them to everyone !!!! More

by Aldiaz300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Dec 12, 2022 -

JM Lexus responded

Thank you for this great review of JM Lexus. We are thrilled to hear that you had an amazing experience with us! Pedro and the team appreciate your trust and business!

December 09, 2022

Great service, very professional staff. Xavier was very knowledgeable, and was able to get me a courtesy vehicle, I would definitely use Xavier again as service advisor. More

by NeilS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier GREAT JOB
Dec 12, 2022 -

JM Lexus responded

Thank you for this great review of JM Lexus, Neil! We are thrilled to hear that you had an excellent experience working with Xavier. He and the team appreciate your support! We are here to help with any of your service needs!

December 09, 2022

Not happy. Had appt st 1:30 last Friday. Was going to edit. Told they would need car fir a few days and gave me a loaner. The loaner had the 5000 mile maintainc More

by alanmhess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kahari Whittaker
Dec 13, 2022 -

JM Lexus responded

Alan, this feedback is disappointing to receive. We strive to deliver a seamless and professional service experience, and we are sorry that your vehicle took longer than anticipated to repair. We will be sure to work towards improving our efficiency in the future. Lastly, with regard to the rest of your review, we apologize for the issues you have encountered with your car and would appreciate the chance to speak with you to see what more we can do to help fix things. If you are willing to discuss this further, please contact us at marketing@jmlexus.com. Thank you.

December 09, 2022

Ashley was very helpful in our process of buying our car back when our lease expired. More

by gail1a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Alt
Dec 12, 2022 -

JM Lexus responded

Thank you for your review. We're glad that Ashley was helpful and nice to work with. Have a nice day!

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