JM Lexus

Daniel was amazing to work with on my new car. He was very knowledgeable and made the buying experience very easy. He is a rock star and someone that JM Lexus should be very proud of. Thanks ag He was very knowledgeable and made the buying experience very easy. He is a rock star and someone that JM Lexus should be very proud of. Thanks again!!! More

Our buying experience was pleasant and straightforward. We were told we would receive the 2nd key to our suv (which could not be delivered the day of) sometime in the next 6 months. I called several times We were told we would receive the 2nd key to our suv (which could not be delivered the day of) sometime in the next 6 months. I called several times to get the status and was finally told key was in. I emailed my sales rep & asked him to mail the key. He called my husband & said we have to pick it up because it has to be programmed. My husband stopped by and was told it would be at least an hour, he should have made an appointment and was berated by both the sales rep Zacharias and the front desk receptionist who chimed in when it was none of her business. For that reason I may return as a customer but will never refer another client to Zacharias. He truly showed his young age and lack of experience in dealing with the public. More

Tim was very patient and helpful. He made the experience a good one. I would recommend him. He made the experience a good one. I would recommend him. More

Dario was great! Very responsive and informational. Made the vehicle buying experience a pleasure, which is usually uncommon nowadays! Very responsive and informational. Made the vehicle buying experience a pleasure, which is usually uncommon nowadays! More

JM Lexus is a pleasure to work with. From the moment you are greeted at the door to working with sales, you are treated with professionalism and efficiency. From the moment you are greeted at the door to working with sales, you are treated with professionalism and efficiency. More

A real disappointment. The wait was over 2 hours and that was with an appointment. I bought my car here 2 years ago and had purchased another 2 previously. This place u The wait was over 2 hours and that was with an appointment. I bought my car here 2 years ago and had purchased another 2 previously. This place used to be a class act. Compared to the Lexus dealerships in NY on Long Island it’s schlock. The ambience is truly awful. Wall to wall cubbies, bodies and terrible coffee. A real factory atmosphere. Oh and I have to come back tomorrow cause they didn’t have the part on a 2 year old car. More

Exceptional service received. Sales and service staff was really great and professional and made the process seamless, especially sales manager Paul Mompremier Sales and service staff was really great and professional and made the process seamless, especially sales manager Paul Mompremier More

Paul Mompremier did a great job from start to finish. His no stress approach is the best. His no stress approach is the best. More

Carlos is courteous and knowledgeable,explaining what needs to be done.! Service done on promise time needs to be done.! Service done on promise time More

Exceptional Service! I recently purchased a car from Paul Mompremier, and I cannot recommend him highly enough. He was professional, approachable, and genuinely committe I recently purchased a car from Paul Mompremier, and I cannot recommend him highly enough. He was professional, approachable, and genuinely committed to helping me find the perfect vehicle. Paul took the time to answer all my questions with patience, and never made me feel pressured. He demonstrated exceptional knowledge of the car I was interested in. What stood out the most was his transparency and honesty throughout the process. He worked diligently to find the best deal for me and made sure I left feeling confident about my purchase. I've alway disliked the car buying process but Paul has change my view. If you're looking for a stress-free car-buying experience with someone who truly cares, Paul Mompremier is the one to see. I couldn't be happier with my new car and the outstanding service I received. He exceeded my expectations. More