JM Lexus

Service was great, Sebastian is always very attentive to my concerns, courteous, always go the extra mile to ensure I am satisfied with the job done and very professional. my concerns, courteous, always go the extra mile to ensure I am satisfied with the job done and very professional. More

German is great ! He has so much knowledge and he explains really well all available options! Wonderful commercial guy! He has so much knowledge and he explains really well all available options! Wonderful commercial guy! More

Customer service is 100% satisfied. In one visit day I have the car I was wanted. Lexus IS my favorite car and it is good rated in gas. In one visit day I have the car I was wanted. Lexus IS my favorite car and it is good rated in gas. More

Always professional and courteous. Does not try to push something you don’t need. The best service center every. Does not try to push something you don’t need. The best service center every. More

I have had a Lexus for over 25 years…I keep going back to them because not only are they exceptional cars but the JM service department, specifically Carlos Nunez, is the best there is hands down! Thank you them because not only are they exceptional cars but the JM service department, specifically Carlos Nunez, is the best there is hands down! Thank you JM and Carlos for FABULOUS service EVERY time! More

Xavier Allen was a wonderful service technician. He had my car ready faster than expected and kept me informed every step of the way. He had my car ready faster than expected and kept me informed every step of the way. More

They don’t play games and charge for air (dealers fees)… very professional and was VERY conscious of my time… win win very professional and was VERY conscious of my time… win win More

Every time they service the car, they no longer actually clean the interior or do a good job with a car wash. For a 'luxe' dealership, I expect more. Gone are the days of free sandwiches and coffee, but now clean the interior or do a good job with a car wash. For a 'luxe' dealership, I expect more. Gone are the days of free sandwiches and coffee, but now the service is also terrible! What's the point? More

This is the only place in Florida where I know I will receive white glove service every time, on time. receive white glove service every time, on time. More

Sebastian exceeded my expectations regarding customer service. He addressed all my concerned and was very kind and knowledgeable. The whole team works very well together and that’s why I take my car to J service. He addressed all my concerned and was very kind and knowledgeable. The whole team works very well together and that’s why I take my car to JM Lexus. More