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JM Lexus

Margate, FL

4.9
9,103 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,103 reviews

April 20, 2022

I was fully satisfied. the service was fast and well done. Thank you for your business! Dalia More

by Daliabelidor91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Apr 20, 2022 -

JM Lexus responded

Thank you for the review. We are glad to have your business, and we appreciate your kind words. See you next time here at JM Lexus.

April 20, 2022

Tim Spellman was our salesman for a fourth time over the years. Well keep coming back to Tim because he’s honest, direct, thorough and caring. He always delivers with all his promises. There’s no doubt t More

by Noel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Apr 20, 2022 -

JM Lexus responded

Thank you for the review. It makes us happy to see that Tim was wonderful to work with. We appreciate your trust in the team to ensure you were satisfied with your purchase! See you next time here at JM Lexus.

April 20, 2022

Service was great. Very organized friendly and knowledgeable. Made u feel very welcomed. It was a great experience More

by Joan.nessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel whittingham
Apr 20, 2022 -

JM Lexus responded

Thank you, Joan, for the five-star review for JM Lexus! We are so happy the organization, and customer service offered by our team stood out to you. Have a great day!

April 19, 2022

Service is not prepared to fix glitches with apple car play. Lexus needs to train the techs. More

by Felic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kahari Whittaker
Apr 20, 2022 -

JM Lexus responded

Hi Felic - Thank you for leaving us this feedback. We are sorry to hear that you are experiencing issues with your Apple Carplay and would like to speak with you further regarding the training issues you've mentioned. Please reach out to us at marketing@jmlexus.com. Thank you.

April 19, 2022

Wonderful team one price store they help me from test drive to sale of the car and one person to deal with easy preocess thanks to Saqib khan More

by Florencek28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Khan
Apr 19, 2022 -

JM Lexus responded

Thanks for the review and positive rating of JM Lexus! We are glad that you found our team wonderful to work with. See you later.

April 18, 2022

An establishment is only as good as the employees within. Donna Pacifico is by far the best of the best. As a service Rep. she goes above and beyond to ensure I'm happy with service and price. I have an olde More

by access1tipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Apr 18, 2022 -

JM Lexus responded

We're proud to have your lifetime commitment to JM Lexus! Thanks for giving Donna a super special shoutout. We're glad that she is communicative, hardworking, and exceptional. We'll be sure to share your kind words with her. See you again next time you need our help!

April 18, 2022

Five stars plus! I traded in my vehicle recently, and the process was seamless. Tim Spellman, whom I've worked with in the past, goes above and beyond when it comes t More

by Nancy C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Apr 19, 2022 -

JM Lexus responded

"Thorough and knowledgeable" are words we love seeing in our customer's feedback. Thank you for giving Tim such a special shoutout and we certainly hope you enjoy the new ride! - The JM Lexus Team

Apr 19, 2022 -

Nancy C responded

You’re welcome. Those words are well deserved! And I am enjoying my new ride!

April 17, 2022

Germán is very professional, fast and provided outstanding customer service. He helped us from beginning to end and made our experience at JM Lexus very pleasant. More

by ruth ocejo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Afanador
Apr 18, 2022 -

JM Lexus responded

Ruth, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Germán. Drive safely, and we hope to see you back at JM Lexus!

April 17, 2022

An amazing experience. Great customer service. Friendly and happy environment. Pedro Díaz excellent sales manager. Highly recommended. Thank you for everything. More

by Yamilet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Diaz
Apr 18, 2022 -

JM Lexus responded

Yamilet, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Pedro and the team. Drive safely, and we hope to see you back again at JM Lexus!

April 17, 2022

Excellent customer service from Ryan OKuhn Professional, knowledgeable and experienced Great dealing with him throughout the entire process More

by planesald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan OKuhn
Apr 18, 2022 -

JM Lexus responded

Thank you so much for the five-star review for JM Lexus! We are happy that Ryan was professional and was a pleasure to work with. Enjoy your new car, and congratulations from our entire team!

Apr 18, 2022 -

JM Lexus responded

Have a great day!

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