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JM Lexus

Margate, FL

4.9
9,138 Reviews

5350 W Sample Rd

Margate, FL

33073

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Showing 9,138 reviews

April 28, 2022

Prompt attention to customer, work finished within the specified time span, clean and comfortable waiting rooms.Patrick G is courteous and efficient. More

by ssabesan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick G in service
Apr 28, 2022 -

JM Lexus responded

We are happy to hear that Patrick and the team were so helpful and attentive during your visit! Thank you for choosing JM Lexus and for sharing your feedback. We look forward to the next opportunity to assist you!

April 28, 2022

To my surprise, this was the quickest and easiest car purchase I have ever experienced. From test drive to signing paperwork, we were in and out within a couple hours!! Robert was excellent! He liste More

by JenRu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert St Aubin
Apr 28, 2022 -

JM Lexus responded

It sounds like you had a fantastic experience with Robert! Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new ride. Thanks for choosing to shop with JM Lexus!

April 27, 2022

Easy to do business with, no pressure Alicia Stark was great Everything was explained in all questions were answered. I would recommend JM More

by Bmason508
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Stark
Apr 28, 2022 -

JM Lexus responded

It is terrific to hear that Alicia and the team were so helpful and attentive! Thank you for choosing JM Lexus and for sharing your feedback. We wish you many safe and happy miles ahead!

April 27, 2022

They used to excel in service and be really customer centered, but unfortunately quality of service has declined in latest years; they became really average and sometimes even below than a non-luxury br More

by RRomeiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not named
Apr 28, 2022 -

JM Lexus responded

Thank you for this feedback. Please contact us directly at marketing@jmlexus.com so that our management can review your visit and address these concerns. We hope to hear from you soon.

April 25, 2022

Saqib was great. Help with car selection because wanted NX and got rx350 f sports. Thanks saqi More

by briggie954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Khan
Apr 25, 2022 -

JM Lexus responded

We're so pleased to hear how much you enjoyed working with Saqib! Our team is always happy to guide you through our inventory and find a vehicle that will be a perfect fit. We're so glad your search led you to JM Lexus, and we wish you safe travels in your new Lexus RX 350 f Sport!

Apr 26, 2022 -

briggie954 responded

Thank you

April 25, 2022

Excellent service and very helpful. Profesional attention. Office nice and clean . I’m very happy with the service More

by Margot Caicedo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chico
Apr 25, 2022 -

JM Lexus responded

Margot, it makes our day to hear you're happy with the service you received! Our team enjoyed lending a hand with your automotive needs, and we hope next time you need assistance, you'll stop by JM Lexus again!

April 24, 2022

No matter which service advisor I get, the service is always consistent and top notch. Shedrick took great care of me and my vehicle the most recent time and made sure I understood what was going to be t More

by sguthrie823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Apr 25, 2022 -

JM Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Shedrick and the JM Lexus team. Drive safely, and we hope to see you back again down the road!

April 24, 2022

Very good. Very Efficient service. Took good care of me and my car. Did a nice job More

by alschreib
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Wulkan
Apr 25, 2022 -

JM Lexus responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

April 23, 2022

The absolute best car buying experience in the 51 years that I have been purchasing automobiles. JM Lexus was very fair on both the selling price of the car I purchased and on the value of my trade in. My More

by ES 350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kantor
Apr 25, 2022 -

JM Lexus responded

Thank you for taking the time to share this fantastic feedback! Hearing that this was the best purchase experience you have ever had made our day. We will be sure to pass on the kind words to Joshua and the JM Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

April 23, 2022

JM Lexus and Tim Spellman are the absolute best car buying and leasing experience in S. Florida!!! Tim made it easy, fast and even took the time to teach me how to use the new technology and the new fe More

by tam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Spellman
Apr 25, 2022 -

JM Lexus responded

Tam, thank you for taking the time to share! We are proud to have Tim on our team and happy to hear that he delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at JM Lexus!

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