JM Lexus

An establishment is only as good as the employees within. Donna Pacifico is by far the best of the best. As a service Rep. she goes above and beyond to ensure I'm happy with service and price. I have an olde Donna Pacifico is by far the best of the best. As a service Rep. she goes above and beyond to ensure I'm happy with service and price. I have an older Lexus and thus a valve cover gasket leak that had been fixed some time prior by JM Lexus went bad again. Even though it was past the warranty period for coverage of their service; JM Lexus repaired it again at no charge. What this tells me is that it's not all about the money with them. It's about doing what it takes to keep their customers coming back. My rep Donna pushed through to make this happen. She exemplifies what an excellent employee should be. She kept in touch regularly to advise of the status of my repair.. Since it was taking a bit longer due to other work I was having done, she told me the mechanic working on my car told her that he wasn't going to rush through just to finish the job; he wanted to make sure the work is done correcty ..... Kudos to him for that. To me, this is excellence at every level. Rating wise, I give JM Lexus a 10 out of 5 and this is because of my rep Donna Pacifico. Because of her, I am married to JM Lexus for life. More

Five stars plus! I traded in my vehicle recently, and the process was seamless. Tim Spellman, whom I've worked with in the past, goes above and beyond when it comes t I traded in my vehicle recently, and the process was seamless. Tim Spellman, whom I've worked with in the past, goes above and beyond when it comes to getting you into a new car. He is absolutely the best. He is thorough, knowledgeable, and a pleasure to work with. I hope you will ask for Tim, if you're looking to lease/buy a car at JM. More

Excellent customer service from Ryan OKuhn Professional, knowledgeable and experienced Great dealing with him throughout the entire process knowledgeable and experienced Great dealing with him throughout the entire process More

Germán is very professional, fast and provided outstanding customer service. He helped us from beginning to end and made our experience at JM Lexus very pleasant. outstanding customer service. He helped us from beginning to end and made our experience at JM Lexus very pleasant. More

An amazing experience. Great customer service. Friendly and happy environment. Pedro Díaz excellent sales manager. Highly recommended. Thank you for everything. Great customer service. Friendly and happy environment. Pedro Díaz excellent sales manager. Highly recommended. Thank you for everything. More

The salesman, Robert St. Aubin, was very through throughout the sales and delivery process. Explain all the electronic items in the car. Excellent car buying experience Aubin, was very through throughout the sales and delivery process. Explain all the electronic items in the car. Excellent car buying experience More

The entire experience with Bruno Da Silva at JM Lexus was a pleasure. He was courteous, professional, and efficient in completing all aspects of the transaction. I would highly recommend anyone looking f was a pleasure. He was courteous, professional, and efficient in completing all aspects of the transaction. I would highly recommend anyone looking for a new Lexus to work with Bruno at JM and will be back in the future for another car. More

The best Lexus dealership in South Florida! Everyone is so polite and professional. The same applies to the service department. Great service! Everyone is so polite and professional. The same applies to the service department. Great service! More

The entire experience with Jonathan Wulkan at JM Lexus was a pleasure. He was courteous, professional and efficient in completing all the aspects of the transaction (appraisal of the vehicle coming off l was a pleasure. He was courteous, professional and efficient in completing all the aspects of the transaction (appraisal of the vehicle coming off lease, registration and transfer of plates to the new leased vehicle, insurance, even moving the personal contents from the old Lexus to the new. I have been a fan of Lexus for some years, and Jonathan and JM will keep me one for years to come. More

I leased my 3rd RX350 (2022) from this dealership and had the easiest most pleasant experience dealing with Tim Spellman. The transaction was very complex since it had to do with a car registered in Georgia the easiest most pleasant experience dealing with Tim Spellman. The transaction was very complex since it had to do with a car registered in Georgia and now transfer that to a Florida registration. It took long only because of those people he had to deal with. Every thing that would make the deal easy was the knowledge of Tim. Tim, thanks for a great automobile and the extra care you gave me. More