Back

JM Lexus

Margate, FL

4.9
9,128 Reviews

5350 W Sample Rd

Margate, FL

33073

Directions

By Type

Showing 9,128 reviews

March 13, 2022

I have been a customer of JM Lexus since 2005. My car lease was ending recently and I wanted to get a new UX model. Eric Rodgers went above and beyond to make sure I got the best deal. He is pleas More

by Sven Andersson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodgers
Mar 13, 2022 -

JM Lexus responded

Sven, thank you for the great review. We're glad to see that our team has taken great care of your vehicle. We'll let Eric know that you are grateful for his hard work. Your trust in us is much appreciated, and we are looking forward to seeing you again next time.

March 12, 2022

Great experience, would recommend to friends or family to purchase and service their car always. More

by blaze3104@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Groeniger
Mar 12, 2022 -

JM Lexus responded

We're delighted to hear we've earned your recommendation! The JM Lexus team was more than happy to further your search, and we look forward to working with anyone you send our way!

March 12, 2022

The employees are courteous, friendly and very knowledgeable about their products. The service department waiting area is exemplary. More

by Fern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, John Ercolano, Richard Meier
Mar 12, 2022 -

JM Lexus responded

Fern, delivering informative care with a smile is always our goal at JM Lexus, and we're happy to hear we're hitting the mark! Thank you for taking the time to leave us positive feedback, and we hope you'll stop by again next time you require maintenance!

March 11, 2022

What a delightful experience! Ashley helped my husband and I purchase a car and explained the features simply and well. Ashley simplified the paperwork process and made purchasing More

by GINPINT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alt
Mar 11, 2022 -

JM Lexus responded

Thank you for this great review! We are so glad that Ashley was especially helpful and that you had a successful purchase experience. We appreciate the kind words and will see you again next time.

March 11, 2022

Dealership always accommodating. My Service advisor Ryan Chasteen always on top of things for me. More

by beeco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chasteen. Service Advisor
Mar 13, 2022 -

JM Lexus responded

Ryan will be elated to see that his efficient and meticulous care keeps you coming back to JM Lexus! We're grateful to have such loyal customers like you, and we'll be here whenever you need us next!

March 11, 2022

Carlos Nunez is an excellent service person. He is very professional, courteous and personable. I have had great experiences at JM Lexus over the years with Carlos as my service representative. More

by janicet517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Mar 11, 2022 -

JM Lexus responded

Thank you so much for the review. We're happy to see that you enjoyed working with Carlos and that he was especially professional and courteous. See you again next time here at JM Lexus!

March 11, 2022

Had 3 year service on my 2018 Lexus RX and everything was smooth sailing and service completed on time More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Mar 13, 2022 -

JM Lexus responded

Mitch, it's excellent to hear that your three year service experience was so smooth. We're honored that you've chosen the JM Lexus team to keep your 2018 Lexus RX in fantastic shape, and we look forward to your next visit!

March 10, 2022

Alex Bonderovsky Provided the best sales experience ever buying a car from financing to final delivery and car set up Alex is the man I will never go anywhere else after this experience thank you More

by jamesirlmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bonderovsky, Alexander Bondarevsky
Mar 10, 2022 -

JM Lexus responded

James, it makes our day to know that Alex provided such a wonderful car-buying experience. Thank you for the great review - we hope you love the new ride and are glad JM Lexus could help make it happen. Enjoy!

March 10, 2022

After Mr Dunn leaving only Carlos Nunez it is still at the level that used to be . After picking my car on the way home the warning light come on again .One more hour of driving and one more hour wait be More

by Bagalha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Mar 11, 2022 -

JM Lexus responded

Thank you for bringing this to our attention. We would like to ensure that your concerns are addressed, so please reach our team at marketing@jmlexus.com. A member of our management team will then be in touch.

March 09, 2022

Nice building and good service as always. Good communication as well with text, email, etc More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chasteen
Mar 09, 2022 -

JM Lexus responded

Thanks, Daniel, for stopping in and leaving JM Lexus a five-star review! We are glad you enjoyed your experience and received excellent communication.

...
286
...