
JM Lexus
Margate, FL
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I heard about golf. I heard about snacks and other guest amenities. No golf.. it said under Rena action but clearly no renovation going on. Coffee and water, not t even I heard about snacks and other guest amenities. No golf.. it said under Rena action but clearly no renovation going on. Coffee and water, not t even a muffin or doughnut. Service experience was pretty much below average experience. All in all pretty disappointing. Will call another dealer in the future. Way below Lexus experience!! More
GREAT SERVICE! PEDRO DIAZ MADE EVERYTHING SMOOTH AND PAINLESS FROM BEGINNING TO END. THIS IS MY SECOND VEHICLE FROM JM LEXUS AND I LOOK FORWARD TO THE NEXT DEAL I PEDRO DIAZ MADE EVERYTHING SMOOTH AND PAINLESS FROM BEGINNING TO END. THIS IS MY SECOND VEHICLE FROM JM LEXUS AND I LOOK FORWARD TO THE NEXT DEAL I MAKE WITH THEM. PEDRO WAS AMAZING. HE WALKED ME THROUGH ALL OF THE FEATURES OF THE VEHICLE AND MADE THIS DEAL A PLEASURE PLEASURE TO CLOSE. I WISH THAT EVERY VEHICLE I HAD EVER PURCHASED OR LEASED WOULD HAVE BEEN THIS ENJOYABLE OF AN EXPERIENCE. More
Pedro Diaz took care of our needs. We drove in for service on our 2016 Lexus LS 460. We drove out in a beautiful RX 350, Nori green in color. Mr Diaz was so professional and courteous. We drove in for service on our 2016 Lexus LS 460. We drove out in a beautiful RX 350, Nori green in color. Mr Diaz was so professional and courteous. He also has an array of knowledge about the vehicles. Some say the cars can sell themselves but if it were not for Mr Diaz, we would have taken our older car back home. We also had an opportunity to meet the person in charge of the dealership, Mr Mark Hoppe. He greeted me and introduced himself when we arrived. We felt at ease during our transaction and that means a great deal to me. They now have maintained a relationship with our family and have exceeded our expectations in every way! Thank you Mr Diaz and Mr Hoppe. Our son just turned 18 so he will be needing another car and my other Lexus lease will be up in the future and we will definitely be returning to J. M. Lexus for our new ones. More
Had scheduled service for oil change and other items. Changed key battery due to low battery warning and a/c filter was to be replaced. Upon getting home I noticed a new a/c filter between the passenger Changed key battery due to low battery warning and a/c filter was to be replaced. Upon getting home I noticed a new a/c filter between the passenger front door and the seat. So now I’m not so confident the filter was changed and the low battery warning has returned. More
I referred my friend and his cousin to Reggie at JM Lexus. Both of them expressed how easy and smooth the process was working with Reggie. He was extremely knowledgeable and ensured they were happy wit Lexus. Both of them expressed how easy and smooth the process was working with Reggie. He was extremely knowledgeable and ensured they were happy with their purchase. Will be referring more friends to Reggie in the near future. More
Micheal Thomas was truly amazing. He is always professional and made this experience effortless. We love the car and all the features it has. Our GS looks brand new. We will keep reco He is always professional and made this experience effortless. We love the car and all the features it has. Our GS looks brand new. We will keep recommending friends and family to JM Lexus More